What are the responsibilities and job description for the Host / Carryout position at Saranello's?

Job Description

We’re hiring people to join our team as CARRYOUT STAFF!

A Few of Our Carryout Benefits :

Restaurant Discounts
Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
Paid Vacation for Qualifying Employees
Blue Cross Blue Shield Medical Insurance
Dental & Vision Insurance
Life, Accident Protection & Critical Illness Insurance
Domestic Partner Benefits
401(k)

Inspired by his travels and passion for Italy’s culture, Chef-Partner Mychael Bonner has created a broad menu of Italian fare, utilizing the most delicious ingredients to create the fullest flavors. Bringing homemade, hand-crafted pizzas and pastas as well as prime steaks and fresh fish to the table, Saranello’s is a rustic trattoria with exposed brick walls and intimate lighting. We have six private and semi private banquet rooms to host events and an events team that provides full service and seamless planning from start to finish. Saranello’s is simply the perfect spot to relax, eat and drink with family and friends.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100 restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

CARRYOUT JOB DESCRIPTION

Carryout Staff are responsible for taking orders for food and beverage for all guests placing carryout orders. Also responsible for packaging and checking accuracy for all carryout orders, collection of payment and ensuring all aspects of professional service and guest satisfaction.

Essential Functions

Accurately take and package food and beverage orders for guests placing carryout orders

Available to work a variety of hours, days and shifts, including weekends

Safely and effectively use and operate all necessary tools and equipment

Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction

Ability to multitask calmly and effectively under pressure

Work in a confined, crowded space of variable noise and temperature levels

Able to move and lift up to 10 pounds, frequently move and / or lift up to 25 pounds, and occasionally move and / or lift up to 50 pounds

Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

Ensure the overall guest experience exceeds expectations and anticipate guests’ needs

Greet guests with a warm, sincere smile

Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy

Answer telephones, take orders, messages, and reservations

Accurately record and account for all items ordered, process payments, and balance all sales / receipts in compliance with restaurant policies and procedures

Understand and respond knowledgeably to questions about the restaurant and menu

Use sales techniques to present and encourage current promotions to guests

Follow all steps of service

Understand and follow the food allergy procedure and special orders / restrictions

Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals, as well as telephones and Open Table

Comply with all safety and sanitation guidelines and procedures

Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook

Get along well with others and be a team player

Other duties will be assigned as needed

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Host / Carryout

What are the responsibilities and job description for the Host / Carryout position at Saranello's?

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