What are the responsibilities and job description for the L3 Production Support Consultant (Banking Background) position at Saransh Inc?
Role : L3 Production Support Consultant - FICC (Banking Background)
Location : NYC, NY (Onsite from Day 1)
Job Type : Contract
Note :
Need to go through CoderPad and interviews with Development team.
Job Description :
Seeking a skilled and experienced engineers with strong L3 support capabilities to join our front office L3 support team.
This role involves troubleshooting, supporting, bug-fixing and optimizing existing systems while ensuring their high performance, scalability, and reliability.
Must have :
Banking / Investment Banking experience is a must.
Good at coding, debugging & communication Skills.
Level - L2, L3 Application Support experience Development experience preferably in 4-10 years range.
Tech Skills – Any object-oriented programming experience Java, C , Python, etc
Unix / Linux
SQL / database understanding.
Role also needs to follow all the below L2 hiring criteria :
L2 positions Criteria :
L2 criteria is strong communication, strong individual who can stay on his / her toes through the day, analyze, debug and resolve issues, escalate to L3, raise incident, manage impact, communicate with users / stakeholders, escalate to management on both support and development side, raise problem tickets and work with Development teams to drive down issues and work on transformations.
Code debugging is very small part of what we do, but people need to know technical concepts well and be able to explain clearly.
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