What are the responsibilities and job description for the Permitting Coordinator I - North Location position at Sarasota County Government?
Department:
Planning and Development Services
Start Here. Grow Here. Stay Here.
If you thrive on helping others and enjoy working in a fast-paced environment, this job is a great fit for you. Your daily responsibilities will include processing permits and payments, managing emails, and serving as the main point of contact for both internal and external customers. Apply today to join this dynamic role in our Planning and Development Services Department!
About the Position
As a Permitting Coordinator I, you will assist customers with the following: respond to general permitting questions, research, issuance of permits, schedule inspections, and process payments in accordance with applicable State Statutes, county ordinances, regulations, and unit policies in permitting. This position has a high level of customer interaction and will build and foster positive working relationships and maintain an excellent customer service standard when interfacing with both internal and external customers. For more information, see below:
Building/Permitting Coordinator Duties
- Explain and interpret permitting policies and procedures to customers.
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Assist with checking and responding to building@scgov.netemails.
- Schedule, cancel, or reschedule inspections in the permitting system.
- Provide instruction and assistance in the use of the permitting customer check-in system.
- Responsible for keeping the procedure manual up to date and providing input to the manager for updating the unit procedure manual, when necessary.
- Other building/permitting coordinator functions are assigned by the supervisor or manager.
Front Desk Reception Duties:
- Deliver prompt and courteous customer service at the reception desk by greeting walk-up visitors, maintaining the sign-in log, distributing visitor badges, and directing customers to conference rooms.
- Answer the reception desk phone, transfer calls, take messages for staff if required, and email alerts to the building as required.
- Manually updates daily all conference room schedules by placing calendars outside of conference rooms.
- Receive courier deliveries and contact staff upon arrival; signs for USPS-certified mail as needed.
- Responsible for pool vehicles being signed out scheduling conflicts, maintaining the accountability of keys and paperwork, and coordination with Fleet for maintenance.
- Responsible for the appearance of the lobby/reception area.
- Other front desk reception functions assigned.
Work Hours: Monday - Friday: 7:30 a.m. - 4:30 p.m.
About You
Minimum Qualifications:
- High School Diploma or its equivalent.
- Three (3) years of clerical office experience or customer service experience.
- Valid Florida driver’s license.
Preferred Qualifications:
- Building construction inspections, permitting, planning, zoning, and /or construction knowledge.
- Experience with Land Information Management System (Accela).
About Everything Else
Starting Pay Range: $18.18 - $19.00, based on experience.
Our interview process could include phone interview(s), Microsoft Teams video interview(s), and/or in-person interview(s).
If you are selected to join our team,
please click on this link to review the Required First Day Documents
. You will need to present the following items on your first day:
1. I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options:
https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
- If your position requires a Florida Driver’s License, this must be one of your documents. (Your Florida Driver’s License can serve as one of your documents listed in link above – List B Documents.)
2. U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation. (Your U.S. Social Security Card can serve as one of your documents listed in link above – List C Documents.)
Benefits:
- Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more! Choose one of three great medical plans, including one with a $0 premium option, with completed preventative visits!
- Utilize our award-winning wellness program including free gyms at multiple Sarasota County Government locations.
- Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)
A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.
We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different.
Our vision is to attract, develop, retain and engage a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally.
A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.
Sarasota County prohibits discrimination in all services, programs or activities. View the complete policy at scgov.net (keywords: ADA Compliance).
Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.
Salary : $18 - $19
