Demo

Property Manager

SARASOTA HOUSING AUTHORITY
Sarasota, FL Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

Job Description

Job Description

Job Title : Property Manager

Reports to : Director of Asset Management

Employee Status : Salary - Exempt

Job Summary :

Manage the day-to-day operations of assigned property(ies) directly and through subordinate personnel, in accordance with established regulations and guidelines. Oversee property leasing, conduct inspections, collection and recording of rent, tenant recertifications, and work order processing. Process evictions and make court appearances as needed. Prepare, monitor, and ensure compliance with the annual budget for the property, as well as preparing the purchase orders for payment and submitting them to accounting in a timely fashion. Monitor monthly property performance reports. Assist and encourage residents to become self-sufficient by referring to programs directed toward self-sufficiency. Maintain an active, daily presence on the property. Direct maintenance through the use of onsite maintenance personnel and / or contractors. Maintain continued full occupancy and conduct inspections to ensure compliance with all applicable rules and regulations. Be responsible for conducting routine, ongoing quality control processes for ensuring compliance with tenant files and maintenance work. The property manager must maintain full, current, accurate tenant files.

Education / Certification Requirements :

A four-year degree in management, business administration, social science area, or an equivalent combination of education and work, or 5 years of experience w / o education is required. Individual must obtain a certified occupancy specialist certification within 180 days of employment and maintain certifications.

Experience Requirements :

At least three years of experience in property management, with experience in subsidized / assisted and / or affordable housing preferred. Experience with Low Income Housing Tax Credit property management preferred.

Qualifications :

This position requires a valid Florida driver’s license, able to pass an FBI background check, as well as be eligible for coverage under Authority fleet auto insurance.

Knowledge and Skills :

  • Knowledge of Authority policies and procedures, particularly as they pertain to property management, EIV, ACOP / Administrative Plan, NSPIRE, etc.
  • Knowledge of Department of Housing and Urban Development (HUD) rules and regulations that apply to property management.
  • Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Florida Real Estate Landlord-Tenant Law, OSHA Standards, Local and State Building Codes, and HUD NSPIRE.
  • Knowledge of basic building maintenance requirements, fire prevention and liability reduction principles.
  • Knowledge of basic office practices, procedures, and equipment.
  • Knowledge of the principles of management and supervision.
  • Knowledge of the operation of authority computer system and software (PHA-Web).
  • Knowledge of the agencies that provide assistance and services to residents, including some knowledge of eligibility requirements.
  • Professional working proficiency in English, including spelling, usage, and grammar sufficient to produce oral and written communication that is clear, concise, grammatically correct, cogent and structured according to standard business practice.
  • Knowledge of mathematics sufficient to perform income and rent calculations required for summarizing rent collections, and for rent adjustments.
  • Ability to maintain required accurate and easy to audit records such as tenant files, vacancy reports, etc.
  • Ability to read and interpret policies and guidelines in order to make sound decisions.
  • Ability to prepare clear concise reports and make appropriate recommendations within scope of responsibility.
  • Ability to use basic office equipment such as telephone, fax, copier, and computer.
  • Ability to effectively manage and supervise staff.
  • Ability to conduct ongoing performance reviews of all subordinate staff.
  • Ability to generate records, receipts, and reports efficiently using a calculator and the computer system.
  • Ability to establish and maintain effective work relationships with peers, superiors, residents, community service agencies, and the public.
  • Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements.
  • Skilled in analyzing situations in order to identify problems and offer possible solutions.
  • Skilled in communicating with all types of people in a wide variety of situations.

Duties / Responsibilities of Position :

A. Maintain, monitor, and update records, including collections of rent and other charges and budget.

  • Monitor collections for rent and other charges from residents by reviewing entries into computer system.
  • Review requests for rent adjustments in accordance with established procedures including verifications, entering information into computer, etc.
  • Monitor site budget, handle PO’s and make sure they are coded in accordance with the budget line items.
  • Review posted charges associated with work order, late charges, etc. entered in computer and notices for residents.
  • Pursue delinquent accounts and collections in accordance with established procedures.
  • Prepare reports in accordance with established procedures.
  • B. Ensure that property meets the Sarasota Housing Authority and HUD’s PHA standards by coordinating lease-up with staff, making appropriate rent adjustments, addressing resident concerns in a professional manner, enforcing rules, lease requirements, and maintaining associated records.

  • Communicate with residents as needed to inform of policies, procedures, rules, and regulations.
  • Issue ban letters, as needed.
  • Coordinate with staff to turn and lease units within 15-day timeframe, including reviewing and signing lease, collecting deposits, etc. as needed.
  • Maintain a property-based waiting list of applicants and make sure it is kept current.
  • Coordinate vacancy preparation with maintenance supervisor in order to minimize time units are vacant.
  • Ensure that properties and grounds are maintained properly by onsite maintenance personnel or contractors. This should be done daily by walking the property.
  • Periodically conduct property inspections, including move-in, move-out, housekeeping, and grounds in order to assure adherence to established standards.
  • Maintain records of the status of assigned units, e.g. filled, vacant, anticipated vacancy, etc.
  • Assist with security activities on assigned properties by communicating with security personnel regarding specific problems.
  • Respond to after hour emergencies on nights, weekends, and holidays on an as needed bases.
  • C. Assist residents with special problems and promote amicable tenant relations

  • Counsel residents who are not complying with the terms of the lease and concerning delinquent payments.
  • Refer residents with special problems, such as economic, social, legal, health, etc. to groups or agencies that provide assistance or to resident initiative coordinator, as appropriate.
  • Maintain liaison with resident services to assist with resident activities, address specific problems, plan meetings, or support activities as appropriate.
  • Resolve conflicts and complaints among residents, if possible, to avoid grievances.
  • Recommend eviction if resident behavior warrants, prepare related documentation to support recommendation, and monitor legal process.
  • Schedule and complete customer surveys to identify resident needs, assess quality of services, etc.
  • Participate in hearings and appeals as needed.
  • D. Supervise the assigned property, office personnel and maintenance personnel.

  • This includes participating in pre-employment interviews and making hiring recommendations as needed.
  • Interpret and apply SHA personnel policies, department policies, and other relevant policies and procedures.
  • Manage all day-to-day operations of the property.
  • Assist in training leasing specialist, property clerks, and other staff, as needed.
  • E. Do other tasks as assigned.

    Demands / Environment :

    Work is principally sedentary, but may involve some routine physical exertion during on-site visits with residents or landlords, inspection of dwellings or facilities, and travel to meetings, conferences or workshops in other cities. Work involves the normal risks and discomforts associated with an office environment. Although it is usually in an area that is adequately cooled, heated, lighted, and ventilated.

    This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all job duties listed, and some incumbents may perform some duties, which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

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    Job openings at SARASOTA HOUSING AUTHORITY

    SARASOTA HOUSING AUTHORITY
    Hired Organization Address Sarasota, FL Full Time
    Make a difference in our community and join the Sarasota Housing Authority (SHA) Team! Sarasota Housing Authority (SHA) ...
    SARASOTA HOUSING AUTHORITY
    Hired Organization Address Sarasota, FL Full Time
    Make a difference in our community and join the Sarasota Housing Authority (SHA) Team! Since 1938, Sarasota Housing Auth...

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