What are the responsibilities and job description for the Property Manager position at SARASOTA HOUSING AUTHORITY?
Job Description
Job Description
Job Title : Property Manager
Reports to : Director of Asset Management
Employee Status : Salary - Exempt
Job Summary :
Manage the day-to-day operations of assigned property(ies) directly and through subordinate personnel, in accordance with established regulations and guidelines. Oversee property leasing, conduct inspections, collection and recording of rent, tenant recertifications, and work order processing. Process evictions and make court appearances as needed. Prepare, monitor, and ensure compliance with the annual budget for the property, as well as preparing the purchase orders for payment and submitting them to accounting in a timely fashion. Monitor monthly property performance reports. Assist and encourage residents to become self-sufficient by referring to programs directed toward self-sufficiency. Maintain an active, daily presence on the property. Direct maintenance through the use of onsite maintenance personnel and / or contractors. Maintain continued full occupancy and conduct inspections to ensure compliance with all applicable rules and regulations. Be responsible for conducting routine, ongoing quality control processes for ensuring compliance with tenant files and maintenance work. The property manager must maintain full, current, accurate tenant files.
Education / Certification Requirements :
A four-year degree in management, business administration, social science area, or an equivalent combination of education and work, or 5 years of experience w / o education is required. Individual must obtain a certified occupancy specialist certification within 180 days of employment and maintain certifications.
Experience Requirements :
At least three years of experience in property management, with experience in subsidized / assisted and / or affordable housing preferred. Experience with Low Income Housing Tax Credit property management preferred.
Qualifications :
This position requires a valid Florida driver’s license, able to pass an FBI background check, as well as be eligible for coverage under Authority fleet auto insurance.
Knowledge and Skills :
- Knowledge of Authority policies and procedures, particularly as they pertain to property management, EIV, ACOP / Administrative Plan, NSPIRE, etc.
- Knowledge of Department of Housing and Urban Development (HUD) rules and regulations that apply to property management.
- Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Florida Real Estate Landlord-Tenant Law, OSHA Standards, Local and State Building Codes, and HUD NSPIRE.
- Knowledge of basic building maintenance requirements, fire prevention and liability reduction principles.
- Knowledge of basic office practices, procedures, and equipment.
- Knowledge of the principles of management and supervision.
- Knowledge of the operation of authority computer system and software (PHA-Web).
- Knowledge of the agencies that provide assistance and services to residents, including some knowledge of eligibility requirements.
- Professional working proficiency in English, including spelling, usage, and grammar sufficient to produce oral and written communication that is clear, concise, grammatically correct, cogent and structured according to standard business practice.
- Knowledge of mathematics sufficient to perform income and rent calculations required for summarizing rent collections, and for rent adjustments.
- Ability to maintain required accurate and easy to audit records such as tenant files, vacancy reports, etc.
- Ability to read and interpret policies and guidelines in order to make sound decisions.
- Ability to prepare clear concise reports and make appropriate recommendations within scope of responsibility.
- Ability to use basic office equipment such as telephone, fax, copier, and computer.
- Ability to effectively manage and supervise staff.
- Ability to conduct ongoing performance reviews of all subordinate staff.
- Ability to generate records, receipts, and reports efficiently using a calculator and the computer system.
- Ability to establish and maintain effective work relationships with peers, superiors, residents, community service agencies, and the public.
- Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements.
- Skilled in analyzing situations in order to identify problems and offer possible solutions.
- Skilled in communicating with all types of people in a wide variety of situations.
Duties / Responsibilities of Position :
A. Maintain, monitor, and update records, including collections of rent and other charges and budget.
B. Ensure that property meets the Sarasota Housing Authority and HUD’s PHA standards by coordinating lease-up with staff, making appropriate rent adjustments, addressing resident concerns in a professional manner, enforcing rules, lease requirements, and maintaining associated records.
C. Assist residents with special problems and promote amicable tenant relations
D. Supervise the assigned property, office personnel and maintenance personnel.
E. Do other tasks as assigned.
Demands / Environment :
Work is principally sedentary, but may involve some routine physical exertion during on-site visits with residents or landlords, inspection of dwellings or facilities, and travel to meetings, conferences or workshops in other cities. Work involves the normal risks and discomforts associated with an office environment. Although it is usually in an area that is adequately cooled, heated, lighted, and ventilated.
This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all job duties listed, and some incumbents may perform some duties, which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.