What are the responsibilities and job description for the Patient/Family Liaison position at Sarasota Memorial Health Care System?
Job Description
Department
Radiology Administration
Job Summary
Serves as a patient/family liaison by providing information about the status of the radiology patient's procedural visit to the patients' family members/visitors; visits with patients' families while testing is in progress. Provides assistance with problems or concerns and answers questions appropriately and provides accurate information. Acts as an intermediary to hospital staff on behalf of patients/family. Promotes patient/family satisfaction.
Required Qualifications
Preferred Qualifications
Preferred Education
HS EQ: High School Diploma, GED or Certificate
Required License And Certs
BLS: Basic Life Support/CPR
Department
Radiology Administration
Job Summary
Serves as a patient/family liaison by providing information about the status of the radiology patient's procedural visit to the patients' family members/visitors; visits with patients' families while testing is in progress. Provides assistance with problems or concerns and answers questions appropriately and provides accurate information. Acts as an intermediary to hospital staff on behalf of patients/family. Promotes patient/family satisfaction.
Required Qualifications
Preferred Qualifications
- Prefer a minimum of two (2) years of public relations experience.
- Prefer ability to work independently and to communicate effectively (verbal and written) with problem-solving skills.
- Prefer demonstrated ability to interact in a professional manner with patients, families and employees.
- Prefer basic working knowledge of commonly used computer applications and office equipment.
Preferred Education
HS EQ: High School Diploma, GED or Certificate
Required License And Certs
BLS: Basic Life Support/CPR
