What are the responsibilities and job description for the PATIENT RELATIONS REP II - FRONT DESK position at Sarasota Memorial Health Care System?
Job Summary :
Will conduct his / her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organizations Mission, Vision, and Values. Behaviors and attitude support achievement of the systems goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.
Required Qualifications :
- Require computer, keyboard and data input skills.
- Require pleasant and professional demeanor.
- Require skill in establishing and maintaining effective working relationships.
- Require demonstrated initiative and self-direction.
- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
- Require dependability / reliability.
Preferred Qualifications :
Mandatory Education :
HS EQ : High School Diploma, GED or Certificate
Preferred Education :
Required License and Certs :
Preferred License and Certs :
