What are the responsibilities and job description for the Patient Transportation / Linen Hospitality Supervisor-Venice position at Sarasota Memorial Health Care System?
Job Description
Department
Central Transport
Job Summary
SMH Venice is seeking a motivated and dedicated Supervisor of Patient Transport and Linen Services to oversee and ensure the efficient operation of patient transportation and linen distribution throughout our facility. This critical role is responsible for leading a team of transporters and linen staff, ensuring that services are provided in a timely, safe, and professional manner to meet the needs of patients, staff, and visitors.
Key Responsibilities
Department
Central Transport
Job Summary
SMH Venice is seeking a motivated and dedicated Supervisor of Patient Transport and Linen Services to oversee and ensure the efficient operation of patient transportation and linen distribution throughout our facility. This critical role is responsible for leading a team of transporters and linen staff, ensuring that services are provided in a timely, safe, and professional manner to meet the needs of patients, staff, and visitors.
Key Responsibilities
- Supervise the daily operations of the patient transport and linen services team, ensuring prompt and safe transport of patients and delivery of linen services across departments.
- Monitor staff performance, provide guidance, and conduct regular evaluations to ensure excellent service quality and efficiency.
- Ensure compliance with hospital policies, infection control standards, and safety regulations regarding patient transport and linen handling.
- Coordinate with various departments, including nursing, housekeeping, and facilities management, to ensure seamless patient and linen transport.
- Train and mentor staff in patient transport protocols, proper linen handling, and safety procedures.
- Maintain accurate records and reports related to patient transport and linen services.
- Handle scheduling, staffing needs, and any service issues related to transport and linen services.
- Address patient and staff concerns or complaints related to transport or linen services and resolve any issues in a timely manner.
- Ensure that equipment used in patient transport and linen services is properly maintained, cleaned, and functional.
- Require an Associate degree. Relevant experience in Hospitality Services in a healthcare setting in patient transportation and linen services can be substituted on a year-for-year basis for the required degree.
- Require five (5) years of related Hospitality/ Customer Service experience, preferably in a healthcare setting, with a minimum of two (2) years of lead or supervisor experience.
- Prefer the ability to balance multiple priorities in a demanding environment with responsibility for multi-skilled positions.
- Prefer ability to direct, control, and coordinate activities of assigned personnel.
- Prefer operating knowledge of related systems, including Teletracking (bed tracking, Transport tracking).
