What are the responsibilities and job description for the Scheduler PRN position at Sarasota Memorial Health Care System?
Operating Room
Job Summary
Professionally interviews and schedules patients for outpatient service including preregistration. Coordinates patient schedules to maximize patient and physician satisfaction institution-wide. Communicates patient instructions and directions, physician order requirement, authorization/pre-certification/referral requirement to patients, physician office staff, and other SMHCS personnel. Maintains scheduling and pre-registration accuracy rate per department standards. Creates estimate for patient financial responsibility and collects co-insurance, co-payment, and deductible as indicated. Initiates process to assure the patient meets the hospital financial policies/guidelines for services to be rendered and transfers to appropriate departments for more complex situations.
Required Qualifications
- Require one (1) year of healthcare experience.
Preferred Qualifications
- Prefer the ability to analyze problems and offer solutions.
- Prefer the ability to work in a call center environment.
- Prefer effective communication skills, including the ability to handle difficult customer situations.
- Prefer general knowledge of medical insurance and terminology.
- Prefer knowledge of ICD-9/ICD-10 coding and current CPT coding.
Mandatory Education
HS EQ: High School Diploma, GED or Certificate
Training will be full time, 40 hours per week for about 4-6 weeks. Then the position will be 3-4 days/ week thereafter.
8:30am - 5pm
