What are the responsibilities and job description for the EVENT HOST position at Saratoga Casino Hotel?
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.
About Us:
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!
Your Role:
Our successful Event Hosts promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.
Keys to Success in this Role:
- At least 18 years of age
- High school diploma required, college degree preferred.
- Proficient with computers.
- Attention to detail a must. Nightclub, entertainment, and/or event experience preferred
- Create and ensure a safe, fun-filled, entertaining, and exciting environment.
- Responsible for smooth and efficient operation of guest arrival.
- Ability to control and execute a seating chart and club floor.
- Must be able to work with little supervision and adapt quickly to change.
- Must be self-motivated.
- Maintain strong communications between front of house and back of house as well as departments impacted by Vapor.
- Responsible for the conducting of all Night Club promotions according to procedures of all promotions.
- Knowledgeable of activities and amenities of Vapor and Saratoga Casino Hotel.
- Taking guest photos and videos to be utilized on various social platforms.
- Accurate handling and booking of reservations utilizing the company reservation system, Delphi.
- Work with and assist Beverage Manager and Supervisor with all aspects of the operation.
- Work with the AV Entertainment Technicians to assist with video/projections during live performances.
- Responsible for control and execution of BEO requirements for all events.
- Report all situations to a manager or relief personnel in a timely manner.
- Knowledgeable of safety/guest liability procedures.
- Proper radio, telephone and written etiquette are mandatory.
- Elaborate on all aspects of outlet(s) including theme, bottle service procedures, cash handling procedures and events.
- Act with discretion and maintain confidentiality in handling of sensitive information
- Must be able to stand/walk for up to 6 to 8 hours.
- Must be able to lift up to 20-30 pounds occasionally.
- Must be able to push, bend, stoop, and reach.
- Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays.
Why Saratoga Casino Hotel?
- Competitive wages and benefits (Health, Dental, and Vision)
- Long term opportunities for growth and advancement
- A robust employee recognition program with an annual awards dinner
- Discounts here and at other local retail stores and service providers
- Team Member celebrations for holidays and other special events
- 401(k) and Roth IRA plans with immediate vesting and employer match up to 4%
- Hands for Hope- voluntary program for Team Members to dedicate their time to help uplift causes and organizations that have a positive impact on our community
- Delicious FREE meals in team dining!
- And so much more!
