Demo

Patient Service Specialist II

Sarepta Therapeutics
Cambridge, MA Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 4/29/2025

Why Sarepta? Why Now?

The promise of genetic medicine has arrived, and Sarepta is at the forefront. We hold leadership positions in Duchenne muscular dystrophy (DMD) and limb-girdle muscular dystrophies (LGMDs), and we currently have more than 40 programs in various stages of development in gene therapy, RNA and gene editing. In 2023, we launched our fourth therapy and the first ever gene therapy to treat Duchenne.

We're looking for people who see unlimited potential in themselves and who are motivated by an unwavering commitment to patients.

What Sarepta Offers

At Sarepta, we care deeply about all the people in our community and believe in the importance of supporting them in all aspects of their lives. We aspire to maintain a culture that acknowledges people bring their whole selves to work, and we will strive to help everyone in our community integrate their work and personal lives while maintaining productivity. We are committed to offering a range of benefits and work-life resources designed to support people in the following areas :

Physical and Emotional Wellness

Financial Wellness

Support for Caregivers

For a full list of our comprehensive benefits, see our website :

The Importance of the Role

The Patient Service Specialist II supports Duchenne Muscular Dystrophy patients and families as a member of the Patient Services Team. Paired with a Case Manger(s), the Patient Service Specialist II supports the team through data updates to patient records, tracking case status, set-up of new patient referrals and patient outreach. The Patient Service Specialist II will learn and master all skills of Case Management.

The Opportunity to Make a Difference

  • Provides patient intake support (checks documents, enters patient data to CRM and attaches appropriate documents to patient case)
  • Works with Case Managers and Senior Case Managers to initiate patient outreach.
  • Participate in a structured case management / reimbursement training led by teammates and demonstrate learned skills.
  • Acts as a backup / floater to the case management team as necessary.
  • Supports SareptAssist telephone line by handling incoming communications.
  • Understands and adheres to Sarepta Compliance / HIPPA regulations in every aspect of the job.
  • Position may require some travel.

More about You

  • BA / BS preferred or HS diploma with relevant experience in rare disease.
  • 3 years of case management experience in a related field preferred.
  • Strong computer skills including knowledge of Microsoft Office Suite
  • Strong listening, verbal, and written communication skills
  • Highly interested in supporting patients and families
  • Must enjoy working in a fast-paced, innovative environment.
  • Must be flexible, proactive, friendly, empathetic, efficient, and a team player.
  • Embraces continuous learning / seeks knowledge.
  • Thrive as a self-starter who proactively senses and responds to problems and opportunities; able and willing to learn and react quickly.
  • Spanish speaking preferred
  • What Now?

    We're always looking for solution-oriented, critical thinkers.

    So, if you're comfortable with ambiguity and candor, relish challenging yourself, and place kindness and integrity at the forefront of how you approach your peers and work, then we encourage you to apply.

    LI-Hybrid #LI-TR1 This position is hybrid, you will be expected to work on site at one of Sarepta's facilities in the United States and / or attend Company-sponsored in-person events from time to time. The targeted salary range for this position is $76,000 - $95,000 per year. Sarepta is making a good faith effort to be transparent and accurate around our hiring ranges. The salary offer is commensurate with Sarepta's compensation philosophy and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. Candidates must be authorized to work in the U.S. Sarepta Therapeutics offers a competitive compensation and benefit package. Sarepta Therapeutics is an Equal Opportunity / Affirmative Action employer and participates in e-Verify.

    Salary : $76,000 - $95,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Patient Service Specialist II?

    Sign up to receive alerts about other jobs on the Patient Service Specialist II career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $37,598 - $46,086
    Income Estimation: 
    $41,365 - $50,783
    Income Estimation: 
    $39,690 - $49,584
    Income Estimation: 
    $55,611 - $73,900
    Income Estimation: 
    $65,218 - $79,682
    Income Estimation: 
    $122,816 - $149,650
    Income Estimation: 
    $136,984 - $172,367

    Sign up to receive alerts about other jobs with skills like those required for the Patient Service Specialist II.

    Click the checkbox next to the jobs that you are interested in.

    • Brand Management Skill

      • Income Estimation: $69,415 - $90,918
      • Income Estimation: $68,346 - $86,637
    • Building Codes and Regulations Skill

      • Income Estimation: $74,222 - $103,071
      • Income Estimation: $77,389 - $97,689
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Sarepta Therapeutics

    Sarepta Therapeutics
    Hired Organization Address Boise, ID Full Time
    Why Sarepta? Why Now? The promise of genetic medicine has arrived, and Sarepta is at the forefront. We hold leadership p...
    Sarepta Therapeutics
    Hired Organization Address Andover, MA Full Time
    Why Sarepta? Why Now? The promise of genetic medicine has arrived, and Sarepta is at the forefront. We hold leadership p...
    Sarepta Therapeutics
    Hired Organization Address Andover, MA Full Time
    Why Sarepta? Why Now? The promise of genetic medicine has arrived, and Sarepta is at the forefront. We hold leadership p...
    Sarepta Therapeutics
    Hired Organization Address Cambridge, MA Intern
    Why Sarepta? Why Now? The promise of genetic medicine has arrived, and Sarepta is at the forefront. We hold leadership p...

    Not the job you're looking for? Here are some other Patient Service Specialist II jobs in the Cambridge, MA area that may be a better fit.

    Patient Service Representative II

    Brandeis University, Waltham, MA

    Patient Service Coordinator II

    Mass General Brigham, Boston, MA

    AI Assistant is available now!

    Feel free to start your new journey!