What are the responsibilities and job description for the Customer Service Representative position at Sargent Insurance Agency?
Our agency is seeking a full-time Customer Service Representative (CSR) in our Pine Bluff office. If you are energetic, customer centered, honest and an quick learner this is for you! This is an opportunity to work in a professional environment in the growing insurance industry.
As a CSR, you are expected to (but not limited to) pleasantly greet customers, handle incoming phone calls, make various outgoing calls, accurately take messages, fax and email documents, gather information for quoting, enter information into company portals, assist customers with various insurance questions and needs, explain insurance coverages, assist customers with claims process, process payments, acquire accurate information, give quotes and upsell insurance policies.
All candidates must be self-motivated, trustworthy and a quick learner. Must possess the ability to multi task and develop strong customer relationships. They must be timely, dependable, organized, detailed orientated and accurate; possess good oral skills, be professional in appearance, have poses proficient computer skills, pleasant demeanor, courteous and a good listener.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $13 - $16