What are the responsibilities and job description for the Field Service Engineer position at Sargents Equipment?
Here at Sargent's Equipment & Repair Service, we strive on doing nothing but the best, it's what we do! As we grow, we are wanting a Field Service Engineer to join our team. We offer competitive pay along with benefits and much more. If you're looking to join a team environment and show your skills, then this is the home for you. Below you will see the Benefits we offer along with Education, Requirements and more we are looking for.
Overview:
Sargent's Equipment & Repair Service always provides the highest level of service expertise. Our factory trained technicians are exceptionally skilled and knowledgeable. Specializing in the scrap, recycling and demolition industries, we work with customers within the Midwest Region across the nation.
Benefits:
-
-
- Above Industry pay
- 401(k)
- Dental insurance
- Health insurance
- Opportunities for advancement
- 9 Paid Holidays
- Weekly Pay
- Vacation
- Year End Bonus (based on Performance)
-
Education:
- Bachelors Degree in Electrical Engineering
Experience/Knowledge:
- Strong Math skills with understanding of motors, PLC programs and mechanical operations.
- Ability to diagnosis operational problems for both Electrical and Mechanical issues.
- Ability to use computers and computer programs.
- Have an understanding of electrical and mechanical principles of medium voltage motors and support equipment used in metal shredding industry.
- Must be able to read electrical schematics and mechanical blueprints
- Ability to provide information in report form for documentation and historical purposes.
*Must have a valid and current Driver's License and Passport*
Proficient in the following computer software programs:
- Allen Bradley Logix 500 and 5000, Communication and Servo drive software
- Siemens step 7 software
- Microsoft Office Professional
- GE Enter vista Multiline software
- AutoCAD
Physical Requirements:
- Lifting of up to 60 LBS, on a regular basis
- Climbing stairs and ladders
- Working on elevated platforms
Working Conditions:
- Office: Controlled environment
- Field Work: Exposure to varying temperatures and weather conditions.
Essential Functions:
- Responsible for assisting with or completion of all assigned projects and Field jobs.
- Work must be completed within set guidelines established by the manufacturers, company policy and any regulatory agency requirements as outlined by law.
- Become experienced with installation and operation of the following: Liquid Rheostats, Motor Starters, Programmable Logic Controllers, and Medium Voltage Shredder Motors.
Duties and Tasks:
- Complete assigned projects as to design, specifications, and equipment requirements to meet job requirements.
- Troubleshoot customers’ equipment by accessing existing PLC programs. Modify or edit programs as needed by the customer. Develop new applications as needed.
- Support customers’ motor management relays. Become proficient in motor thermal models and relay coordination.
- Develop and maintain electronic records of all customer assets that are maintained by Sargent's equipment.
- Responsible for ensuring that all job assignments are completed safely and according to job requirements.
- Handle phone calls from clients to assist in resolving problems or concerns. Be able to determine the need of service trips as to emergency or scheduled service.
- Provide routine on site customer inspection of operational equipment and electrical components. Travel to customer location and perform all the work necessary to complete the job. Provide emergency on-site service for customers when required.
- This position will require travel in North America, which could represent > 60% of the employees' work time.
- Prepare and submit paperwork at required times and timely at the completion of each job. This includes weekly project reports, billable / non-billable time reports, travel and expense reports, as required by the policies of the company.
- Maintains knowledge in industry advancements and skill sets allowing for individual growth.