What are the responsibilities and job description for the Salesforce Developer position at Saronic Technologies?
Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms.
Job Overview
We are seeking a Salesforce Developer or similar background to support administration, configuration, development and integration of internal facing software systems to support customer lifecycle management. A strong technical background and experience supporting multiple Salesforce cloud products at scale is required.
Responsibilities
Job Overview
We are seeking a Salesforce Developer or similar background to support administration, configuration, development and integration of internal facing software systems to support customer lifecycle management. A strong technical background and experience supporting multiple Salesforce cloud products at scale is required.
Responsibilities
- Salesforce Administration, Customization and Development
- Develop, customize, and optimize Salesforce solutions, focusing on Service Cloud and Field Service Lightning (FSL).
- Implement and maintain custom applications and integrations to enhance platform functionality.
- Manage multiple projects simultaneously, ensuring timely delivery and alignment with business objectives.
- Communicate effectively with end-users to manage expectations and provide updates.
- Train end-users on Salesforce use, ensuring best practices are followed.
- Business Analysis
- Build collaborative relationships with stakeholders, gathering requirements and translating them into technical solutions.
- Analyze business processes, identifying opportunities for improvement, then take action to optimize and automate.
- Technical Support and Troubleshooting
- Provide advanced technical support to internal users, resolving complex issues related to Salesforce and integrated applications.
- Develop and maintain documentation for customizations and integrations.
- Support the day-to-day operations of more than 75 users.
- Integration Management
- Utilize integration tools and services such as Workato and DocuSign to streamline business processes across the Salesforce ecosystem.
- Ensure seamless data flow between Salesforce and other business systems.
- Bachelor's degree in computer science, Information Technology, or a related field.
- Minimum of 3 years of hands-on experience with Salesforce development, particularly Service Cloud and Field Service Lightning.
- Experience working in a regulated compliance environment (e.g., FedRAMP, CMMC, IL4) is preferred but not required.
- Hands-on experience with scripting languages like MYSQL, JavaScript, Apex, Native, and VisualForce.
- Experience integrating with APIs as well as platforms such as Workato
- Strong understanding of business processes and the ability to analyze, write test cases and validate them.
- Excellent communication skills and experience managing multiple projects.
- Ability to adapt quickly in a fast-paced, startup environment.
- This role will be 100% on-site at our location in Austin, TX.
- Occasional travel with notice may be required to augment field services or other business requirements; less than 25%.
- This role may require flexibility to work on weekends or outside standard business hours to meet project deadlines, respond to urgent needs, or support critical business operations.
- Saronic is a rapidly growing startup and you should be comfortable wearing multiple hats to support our mission
- Medical Insurance: Comprehensive health insurance plans covering a range of services
- Saronic pays 100% of the premium for employees and 80% for dependents
- Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
- Saronic pays 99% of the premium for employees and 80% for dependents
- Time Off: Generous PTO and Holidays
- Parental Leave: Paid maternity and paternity leave to support new parents
- Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
- Retirement Plan: 401(k) plan
- Stock Options: Equity options to give employees a stake in the company’s success
- Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
- Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office