What are the responsibilities and job description for the Technical Services Assistant position at Sarpy County, NE?
Job Description
Sarpy County is seeking a skilled Technical Support Specialist to provide technical support for County and contract agencies I.T. equipment and operating systems. This role involves serving as the first point of contact for customers seeking technical assistance and responding to technology user issues via phone, email, and in person.
Key Responsibilities
Requirements
Benefits
Sarpy County offers competitive benefits to eligible employees, including health insurance, dental insurance, life insurance, long-term disability insurance, pension plan, vacation leave, sick leave, flexible spending accounts, and 10 designated holidays and 2 floating holidays.
Sarpy County is seeking a skilled Technical Support Specialist to provide technical support for County and contract agencies I.T. equipment and operating systems. This role involves serving as the first point of contact for customers seeking technical assistance and responding to technology user issues via phone, email, and in person.
Key Responsibilities
- Serve as the first point of contact for customers seeking technical assistance
- Respond to technology user issues via phone, email, and in person
- Assist with onboarding of new users
Requirements
- Graduation from high school or GED equivalent
- Two (2) years* of bona fide work experience in technology support
Benefits
Sarpy County offers competitive benefits to eligible employees, including health insurance, dental insurance, life insurance, long-term disability insurance, pension plan, vacation leave, sick leave, flexible spending accounts, and 10 designated holidays and 2 floating holidays.
