Demo

Product Support Engineer - Ann Arbor - Onsite

Sartorius
Ann Arbor, MI Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 4/24/2025
As the Product Support Engineer, you will be responsible for conducting research and development activities for the organization. You will apply research theories, principles, and models when conducting experiments and research activities. The goal of the Product Support Engineer is to summarize research results and communicate the findings to internal and external stakeholders.

This is an onsite role in our Ann Arbor, MI facility.

What You Will Accomplish Together With Us

  • You will support the development of products through knowledge of the performance requirements, including all aspects of the product design criteria, product function, and customer needs.
  • One of your tasks will be to ensure quality in a product's design for usability, reliability, functionality, marketability, and manufacturability.
  • In this role, you will support efforts to verify and validate new product designs.
  • You will apply design to cost and design for manufacturability methods to support project leaders in achieving project objectives.
  • You will contribute as a team member to development projects by carrying out assigned responsibilities promptly, diligently, safely, and professionally.
  • On an as-needed basis, you will support the organization's intellectual property strategy by documenting data and independent, unique, and patentable ideas that result from experimentations and concept generation activities.
  • One of your tasks will be to ensure a safe, healthy, and environmentally friendly workplace by observing the Company's procedures and corresponding regulations.

What Will Convince Us

  • Bachelors' degree in Engineering, Life Science, or related field.
  • 7 years of work experience in product design and development with a solid understanding of the product lifecycle.
  • Experience working with ISO requirements and other relevant guidelines and regulations.
  • You can identify, break down, and solve complex technical problems.

We Value

  • Masters' degree preferred
  • You possess a strong aptitude for hands-on engineering testing and experimentation in a lab/shop environment.
  • You are disciplined and well-organized in documentation (plans, requirements, drawings, design reviews, and test methods).
  • You have previous knowledge of statistical methods and analysis.
  • You are a team player with good communication skills.
  • Identification with our core values: Sustainability, Openness, Enjoyment

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:

Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings

Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules

Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform

Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”

Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.

Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)

Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account

Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate

Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Please view equal employment opportunity posters provided by OFCCP here.

E-Verify Participation Info

E-Verify Workers Rights

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.

We look forward to receiving your application.

www.sartorius.com/career

Sartorius is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 631 254 4249 ext 8330 or via e-mail at accommodationrequest@sartorius.com

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.

www.sartorius.com/careers

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