What are the responsibilities and job description for the Shift Lead position at SAS Coffee LLC?
Responsibilities
- Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter's "Amazing" customer service experience
- Maintain speed of service standards during high-volume periods by remaining calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
- Demonstrate punctuality, dependability and adaptability
- Assist the Store Manager with training new team members
- Serve as a keyholder, opening or closing store
- Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner
- Proactively seek opportunities to increase sales
Benefits
Salary $13-15 per hour
Qualifications
PI262340568
Salary : $13 - $15
