What are the responsibilities and job description for the Information Systems Engineer - Linux position at SAS?
Information Systems Engineer- Linux- Remote or Hybrid | Cary, NC
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.
About the job
We’re seeking an Information Systems Engineer to provide IT support for Hosted SAS Solution on-prem and in the cloud. This role will use your communication and technical skills to support both internal and external customers. You will help maintain Service Level Agreements and Operational Level Agreements by fulfilling delivery items and identifying and recommending solutions to improve the performance, reliability, and standardization of our hosted solutions.
As an Information System Engineer, you will:
- Perform daily Linux administrative activities for all hosting servers, including analyzing, installation, maintenance, adjustments, and general troubleshooting in multiple environments, including a secure, regulated environment.
- Support Kubernetes delivery for US-restricted environments
- Develop, leverage, and discover opportunities for automation within the hosted customer environment in a manner that meets technical and regulatory requirements.
- Utilize the ServiceNow ticketing system to address and resolve customer concerns and requests.
- Work collaboratively within the team and other SAS teams to fulfill requests and resolve issues.
- Maintain knowledge of diverse infrastructure architecture, security policies, and standards and consistently apply those practices.
- Troubleshoot hardware, software, and performance problems while developing step-by-step documentation.
- Participate in a 24x7 on-call rotation.
Required qualifications
- Minimum 5 years of experience in a heterogeneous, dynamic, customer-focused environment.
- Minimum 4 years of experience with RedHat Enterprise Linux or other Linux distributions.
- Support experience with virtualization technology (VMware) and public cloud providers (AWS/Azure).
- Experience with Kubernetes
- Wide experience with infrastructure architecture, including servers, networks, storage, and backup, with a strong understanding of how everything fits together.
- Experience with any scripting language (Bash preferred)
- You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.
Preferred qualifications
- Collaborative team experience with superior problem-solving skills.
- Experience with LDAP or Microsoft Active Directory integration within UNIX/Linux
- Familiarity with NIST and/or ISO standards, or work experience in regulated industries such as government, health care, and financial institutions.
- Experience in a hosting environment or with applications such as Nginx, Squid, Postfix, etc. and the networking glue that binds them together.
Highlights include...
- Comprehensive medical, prescription, dental and vision plans.
- Medical plan options include…
- PPO with low annual deductible and copays.
- HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
- Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There’s a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
- An industry-leading 401k plan.
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees
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Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information:
**Note: for scenarios that are not covered by the verbiage below (for example, the role is US-based but may be open to other global offices), please see this document for additional compliance verbiage.
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
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SASCLOUD
