Outpatient Services Coordinator

Essential Job Functions: Essential job functions are to plan, organize and direct all aspects of holistic pain management and operating room. Responsible for initiating and documenting insurance notification, authorizations, and/or reference numbers for all patients within all facilities via report, web, and/or telephone. Ensure that payor-specific requirements are met. Work directly with Business Office, provider office and hospital staff to assist with pre-authorization, answer inquiries and update accounts as needed. Responsible for communicating with Business Office and insurance companies in a timely manner on issues that arise.

Additional Job Functions:

• Schedule surgical and anesthesia care provider procedures within established guidelines
• Coordinate resources available for maximum utilization
• Obtain patient and procedural information, prints, distributes, and updates schedules. Keeps statistical information.
• Perform computer data entry retrieval
• Demonstrate strong interpersonal and customer service skills

Overall supervision and direction of the departments – 20%

• Develops department goals and objectives and establishes and implements policies and procedures for department operation.
• Develops and recommends department operating budget and ensures that department operates within budget.
• Directs the preparation and maintenance of department reports including QA and Risk Management.  Prepares periodic reports for top management, as required.
• Develops work schedules when needed and oversees payroll and hours of work.

Supervisor and assist in all aspects of holistic pain management, operating room, and services – 75%

• Conducts and oversees the centralized procurement of all supplies, equipment, and services.
• Effectively uses purchasing agreements and contracts.
• Organizes and oversees receiving and operations, ensuring timely and accurate distribution of materials and proper storage of stock.
• Sets up and effects a perpetual inventory control system and conducts inventories.
• Acts as advisor/resource to all departments regarding supply, equipment, and service needs.
• Provides cost-benefit analysis to substantiate decisions in product selection.

Continuous Professional Development – 5%

• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Participates in hospital meetings and services organizations as required.
• Participates in meetings regarding information related to current affiliations with purchasing groups.

Position Specifications

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Education and/or Experience:

Experience:                     Preferred 1 – 3 years healthcare experience.

Certificates, Licenses,

Registrations:                Kansas Registered Nurse or Certified Scrub Tech

Reasoning Abilities:

Ability to carry out detailed written and/or verbal instructions.  Ability to solve problems involving concrete variables in standardized situations.  Ability to define problems, collect data, establish facts, and draw valid conclusions.

Temperament:

Must be friendly and helpful yet exhibit professionalism as this is a service department and everyone is our customer. 

Working Conditions:

• Subject to many interruptions
• May be exposed to bio-hazardous, radioactive substances
• May be exposed to toxic chemicals

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional heavy physical effort (lift/carry up to 50 lbs)
• Occasional prolonged, extensive, or considerable standing/walking
• Considerable reaching, stooping, bending, kneeling, crouching