What are the responsibilities and job description for the Maintenance Supervisor position at Satellite Management Co.?
Job Description
Job Description
Position : Maintenance Supervisor
Department : Operations
Reports to (Position) : Community Manager
Employment Classification : Non-Exempt
GENERAL SUMMARY :
The Maintenance Supervisor is responsible for supervising maintenance technicians, diagnosing maintenance issues, making repairs, and completing maintenance requests and unit turns in a timely manner. The Maintenance Supervisor will also be responsible for maintaining the overall condition of the apartment community including the grounds and common areas and to provide a quality living environment for residents. Successful Maintenance Supervisors will be customer service focused, possess a sense of urgency, and be responsive to resident and team member needs.
JOB DESCRIPTION :
PRIMARY DUTIES AND RESPONSIBILITIES
- Actively supervise and monitor maintenance technician team members within assigned property in coordination with the Community Manager.
- Manages organization’s physical operations including but not limited to heating, ventilation and air conditioning, kitchen equipment, plumbing, and electric systems.
- Performs maintenance duties including work orders and preventative maintenance activities, with minimal supervision consistent with company policies and procedures and direction from supervisor(s), completes documentation and necessary paperwork in a timely, accurate, and complete manner to document and track maintenance activities
- Ensure that apartments are ready for occupancy by performing various and as needed electrical, HVAC, plumbing, carpentry, and other miscellaneous maintenance and repairs necessary or directed
- Maintenance of grounds, common areas, and amenities by picking up trash and debris, pressure washing breezeways and commons areas, general cleaning as needed and other areas as directed
- Interfaces with appropriate staff / managers to receive information regarding maintenance needs; ensures timely response to requests.
- Interfaces with outside contractors; coordinates communication with and work of outside contractors.
- Monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment.
- Ensures all fire and safety inspections are completed and any discrepancies corrected; ensures property is following all safety and sanitation policies, procedures, and regulations.
- Supervises and assists staff in maintenance and repair of equipment, buildings, and property as needed.
- Compliance with company standards and applicable laws including but not limited to; Fair Housing, OSHA, Landlord Tenant, Local Building Codes, OSHA, and EEOC. Attend and participate in company safety meetings and required trainings and other safely related laws and requirements, and by reporting accidents and incidents promptly to management in an accurate manner
- Respond quickly to emergency situations during work hours and on-call after hours as needed.
- Follows established process for inventory of supplies and materials at the community, by tracking inventory used, returning unused inventory, and notifying supervisor about re-ordering needs. Supports cost saving initiatives by fixing rather than replacing parts when possible and not being wasteful with materials and supplies
- Maintains high levels of customer service for prospects, residents, vendors, and associates
- Travel maybe required to assist other properties as needed, attend required training classes, respond to emergency after hours maintenance or other situations as necessary
- Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES :
SPECIAL POSITION REQUIREMENTS :
QUALIFICATIONS :
SKILLS :
PHYSICAL ABILITIES AND WORK ENVIRONMENT
Depending on the size of the property a Maintenance Supervisor may be required to live on-site as a condition of employment for the convenience of the Company. Housing agreements will be provided with additional information and requirements for on-site employees.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
