Assistant Operations Manager

Logistics and Operations Assistant Manager

Pay Range: $23–$28 per hour (based on experience)
Location: Naperville IL
Employment Type: Full-Time

Satin Chair is a premier event rental company dedicated to delivering exceptional quality and service for luxury events, corporate gatherings, galas, and weddings. Our commitment to precision, efficiency, and elegance ensures our clients receive the highest level of service and execution.

We are seeking a highly organized, detail-oriented, and proactive Logistics and Operations Assistant Manager to oversee event logistics, inventory management, employee operations, order management, and sales event support. This role requires someone with strong problem-solving skills, exceptional task management abilities, and the ability to thrive in a fast-paced, dynamic environment.

Position Overview

The Logistics and Operations Assistant Manager will be responsible for coordinating logistics, managing inventory, overseeing employee operations, entering and editing orders, and supporting sales and expo events. This position is critical in ensuring the seamless execution of events while maintaining efficient operational processes and workforce management.

The ideal candidate is a meticulous organizer who thrives on accuracy, enjoys problem-solving, and can effectively manage both people and processes to ensure smooth day-to-day operations at Satin Chair.

Key ResponsibilitiesEvent Operations & Logistics Management

• Oversee packing, delivery, and return of inventory for events, ensuring all items are checked in and out accurately.
• Audit event setups and breakdowns to ensure quality control, accuracy, and efficiency.
• Monitor and manage overbookings, coordinating with the sales and operations teams to find solutions.
• Maintain strong venue relationships, ensuring smooth deliveries and pickups.
• Track and manage par-linen counts and inventory quality, reporting any issues to leadership.
• Assist in coordinating logistics for transportation and deliveries, optimizing schedules to minimize costs and inefficiencies.

Order Management

• Enter, edit, and update orders in the system accurately and in a timely manner.
• Ensure all event orders are correctly documented, minimizing errors in inventory allocations.
• Work closely with the sales team to confirm order details, changes, and special requests.
• Coordinate with the warehouse and logistics teams to ensure orders are fulfilled correctly and on schedule.

Employee Operations & HR Support

• Assist in the hiring, onboarding, and training of new employees.
• Maintain and distribute employee uniforms, shirts, and necessary materials.
• Oversee driver’s license compliance and record-keeping for employees operating company vehicles.
• Assist in developing and maintaining protocols, handbooks, and SOPs to ensure operational consistency.
• Play a key role in organizing and sometimes leading company meetings to streamline communication.
• Help administer employee incentive and bonus programs, ensuring alignment with company goals.
• Address performance concerns by assisting with employee write-ups and disciplinary actions.

Sales & Expo Event Support

• Assist with coordinating and executing sales and expo events, ensuring all necessary materials and displays are properly prepared.
• Work with the sales team to ensure booth setup, product displays, and promotional materials are in place.
• Provide on-site support during expos and sales events, ensuring smooth operations and professional representation of Satin Chair.
• Help with inventory tracking and replenishment for sales and marketing materials used in expos and events.

General Operations & Administrative Support

• Implement and improve systems for tracking inventory, employee performance, and event execution.
• Monitor workflow efficiencies, identifying areas for optimization.
• Work closely with department heads to ensure seamless collaboration between sales, operations, and logistics teams.
• Provide detailed reports on inventory status, event execution, and employee performance as needed.

Qualifications & Skills

• 2 years of experience in event operations, logistics, inventory management, or employee coordination.
• Strong organizational skills with meticulous attention to detail.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong understanding of inventory management systems (experience with TapGoods is a plus!).
• Experience in order entry and management, ensuring accuracy and efficiency.
• Experience in hiring, onboarding, and employee management is preferred.
• Excellent problem-solving skills and the ability to handle last-minute changes with a solution-oriented mindset.
• Strong written and verbal communication skills for employee coordination and client interactions.
• Ability to work both independently and collaboratively with various teams.
• Knowledge of logistics, delivery scheduling, venue coordination, and expo event execution is a plus.

Why Join Satin Chair?

• Competitive pay ($23-$28 per hour based on experience).
• Be part of a dynamic and growing team in the luxury event space.
• Opportunities to grow and develop within the company.
• Work in a fast-paced, rewarding environment where your attention to detail and leadership will make a direct impact.
• Play a key role in shaping the efficiency and success of Satin Chair’s operations and sales efforts.

Job Types: Full-time, Part-time

Pay: $23.00 - $28.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Overnight shift

Application Question(s):

• How many years of team leadership experience do you have?
• How many years of inventory management do you have?
• How many years of event management do you have? (None Required)

Ability to Commute:

• Naperville, IL 60563 (Required)

Ability to Relocate:

• Naperville, IL 60563: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $28