What are the responsibilities and job description for the Leasing Associate position at Satori Flats?
Job Summary: The Leasing Associate l is the community's sales representative whose primary duties are to professionally greet prospects and residents, present the features and benefits of their assigned community and properly secure lease agreements from qualified persons. A Leasing Associate l is very service oriented and strives to make current residents feel welcome and comfortable in their apartment home. The Leasing Associate l will contact the Community Manager or a person of authority, should any situation warrant an action or decision not included in his or her duties and responsibilities.
Benefits:
- 401(k) matching
- Health, dental, and vision insurance
- Paid time off
- Life insurance
- Health savings account
- Employee assistance program
- Referral program
- Employee discounts
- Health savings account
Responsibilities
- Correctly complete all lease applications, assist with application verification and notify prospective residents of results.
- Complete all lease paperwork (contract, addendums, riders, etc.)
- Prepare miscellaneous communications.
- Report any service needs by completing a service request in Onesite for maintenance team.
- Inventory office supplies on periodic basis. Report needs to Community Manager
- Organize and file appropriate reports, leases and paperwork.
- Attend scheduled company meetings and training seminars.
- Assist with preparation of daily and weekly reports, communications, move-in and move-out inventory, market surveys, etc.
- Inspect models and "market ready" apartment homes daily to ensure cleanliness and move-in ready conditions.
- Answer incoming phone calls in a professional manner, handling the customers apartment home needs.
- Check for computer leads every 30 minutes in an effort to communicate with the customer promptly and make an appointment to view the community and apartment homes.
- Follow up with all prospects on a daily basis, entering comments in the notes section of Onesite.
- Greet prospective residents, qualify prospect(s) and determine needs and preferences.
- Present the community and target apartments by demonstrating the features and benefits in an effort to close the sale.
- Maintain awareness of local market conditions and trends. Contribute ideas to the Community Manager for marketing community and for improving resident satisfaction.
- Inspect all marketing ads daily to ensure proper community data and photos.
- Ensure Craig’s List ads are created daily, following the JVM Craig’s List procedures.
Qualifications
- High school diploma or GED
- One (1) year sales experience
- One (1) year customer service
- Excellent written and verbal communication skills with a target phone appointment conversion ratio of 50%
- Excellent leasing skills with a target closing conversion ratio of 25%
- Email, Word and property management software computer
- Excellent organizational skills with a high level of flexibility and initiative
- Required to work a flexible work week, including weekends
- Must have a valid driver’s license and automobile insurance
About Us: JVM Realty is a multi-family real estate investment and property management company headquartered in Oak Brook, Illinois. Since 1975, we have built a solid reputation and proven track record for financial success. In every aspect of our business, we are guided by firm principles, a commitment to excellence and integrity. Always. At JVM, we’re Invested in You.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.