What are the responsibilities and job description for the Printing Customer Service Estimator position at Saturn Printing?
Printing estimator/Customer Service needed for printing company in Livonia.
Qualifications: Competent in Microsoft Office. Proficient in daily computer use. Detail and sales oriented, able to multi-task, with good working knowledge of the offset process, pre-press requirements and finishing operations. Two years customer service experience in printing environment. Position requires a person with a pleasant personality and good telephone skills to interact with customers, sales staff and coworkers. This is a full time position and includes benifits.
Partial description of responsibilites. Submit accurate specifications to other departments. Monitor the quoting process providing estimates to the customer in a timely manner. Enter Sales Orders and Jobs, either rolled over from estimates or created from detailed information provided. Be responsible for correct entries on Sales Orders and Jobs to insure invoicing can take place smoothly. Check layouts to determine that they are most cost effective and verify with production that delivery date is possible. Understand the customer in order to provide the best service with seamless production.
Salary : $15 - $28