What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at Saucier Veterinary Hospital?
We are looking to recruit a compassionate veterinary assistant/receptionist to assist our veterinary team by providing assistance with nursing and other duties. The veterinary assistant/receptionist will educate clients on pet health, ensure the safety and comfort of patients, and oversee continuity of care. You will collaborate with team members to create a positive, comfortable environment for patients. You will provide professional, efficient service at all times. Our team of professionals are responsible for answering incoming calls and scheduling appointments with clients. We are looking for candidates who have excellent phone etiquette, a strong ability to prioritize and manage multiple client concerns, and who can direct customers to the appropriate person or department. The ideal candidate is also capable of quickly learning new software programs, working well under pressure, maintaining a professional demeanor in stressful situations, and acting as a liaison between clients and associates.
Responsibilities:
Ensuring treatment areas, examination rooms, hospital areas, cages, and laboratories are clean and organized.
Ensuring clients and pets are comfortable in the waiting area.
Providing empathetic care for hospitalized patients, and keeping patients and their cages clean.
Restraining irritable, angry patients appropriately and safely where required.
Performing diagnostic imaging and laboratory tests.
Liaising with veterinarians and veterinary technicians to ensure continuity of patient care.
Complying with hospital standards, rules, regulations, and policies.
Maintaining medical records.
Excellent communication skills, both verbal and written.
Strong people skills.
Outstanding organizational skills.
Physically strong and dexterous, and ability to stand for extended periods.
Available to work over weekends.
Greet clients in a friendly and professional manner.
Answer phones and relay information to appropriate staff members.
Provide clients with current wait times for appointments.
Check in and check out clients when seeing doctors and veterinarians.
Ask oncoming clients to fill out forms prior to seeing doctors.
Job Type: Full-time
Pay: $9.00 - $13.00 per hour
Benefits:
- Employee discount
- Life insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Work Location: In person
Salary : $9 - $13