What are the responsibilities and job description for the Service Technician position at Sauer Compressor USA, Inc?
A market-leading manufacturer offering new opportunities in Cache County, Utah is seeking a highly motivated Rental Field Service Technician to assist with the quest to provide the highest quality compressor solutions. This is a fantastic opportunity to join a family-oriented company with ever-growing opportunities for success.
Responsibilities:
Utilizes critical thinking to identity, diagnose and repair equipment and ancillary components on rental fleet equipment
Completes administrative tasks including logging information in the fleet assets within Salesforce, parts reorder forms for rental equipment within MAS, as well as updating Rental Fleet log and paperwork
Dispatched regularly for rental maintenance and service emergencies to customer sites
Communicates with the Rental Team and Service Team on the status of rental maintenance
Answers customer calls, questions, and assists with remotely troubleshooting rental equipment in the field
Completes rental maintenance and modifications on rental equipment returned to the facility
Capable of identifying, diagnosing, and troubleshooting a Sauer Compressors package
Provides advanced technical support to customers while in-house
May assist with building new rental packages
Performs functionality testing on equipment upon service work completion
Other duties as assigned
Required Skills/Experience:
2 to 3 years of experience performing maintenance on technical equipment preferred
Regular travel is required for this position
Must be detail-oriented with proficient computer skills
Works independently, making good decisions, and work as part of a team
Proactive mind-set able to anticipate issues and provide solutions
Maintains a high level of responsibility, accountability, and motivation
Able to complete job assignments with minimal assistance
A quick learner and adapts well to changing environments
Ability to multi-task and prioritize responsibilities
Communicates well with customers and can articulate complex concepts
Time management skills
Possesses a drive to learn new products and methods as well as draw on experiences to help improve the companys products and methods
Benefits & Compensation:
Salary commensurate with experience
Company subsidized Medical, Dental, and Vision benefits effective the first of the month following 30 days of employment, 401K with 3% Safe Harbor Match, Performance Bonus, 13 paid vacations days, 5 paid sick days and 12 paid holidays.
Growth opportunities are available
