What are the responsibilities and job description for the Govt. IT(SSM) position at Sault Ste Marie Tribe of Chippewa Indians?
The Communications Manager, under the direction of the IT Director, is responsible for overseeing the day-to-day operations of the Communications team. This team supports critical communication infrastructure across government, gaming & hospitality, health, and enterprises.
This position directs and supervises the Communication team in designing, building, and supporting connectivity, including fiber and low-voltage cabling infrastructure, WAN links connecting all tribal entities, cellular networks, Wi-Fi infrastructure, internet access, and broadband development initiatives.
Leadership and Team Management:
- Lead the IT Communications team, providing coaching, performance management, and ensuring efficient task delegation.
- Foster a collaborative and results-oriented team environment, promoting continuous learning and development.
- Establish clear communication channels and expectations for the team, ensuring alignment with departmental goals.
- Work closely with the IT Director and other managers to prepare annual budget requests.
Technical Expertise and Infrastructure Management:
- Provide strategic direction and oversight for all low-voltage cabling, WAN lines, telecommunications infrastructure, A/V systems, internet access, and Wi-Fi networks.
- Develop comprehensive communication infrastructure plans, considering scalability, security, and cost-effectiveness.
- Manage vendor relationships for telecommunication services and network equipment, negotiating contracts and ensuring optimal service delivery.
Communication and Strategic Planning:
- Develop clear and concise communication strategies to inform stakeholders about planned network outages, upgrades, and maintenance procedures.
- Collaborate with IT leadership and other departments to integrate communication infrastructure plans with overall business objectives.
This role requires a strong understanding of current networking principles, practices, protocols, and standards, as well as experience in managing technical teams and projects.
A minimum of three years of experience in a management role in a technical support environment is required.
The ideal candidate will have excellent project management skills, be able to communicate effectively both orally and in written form, and have a working knowledge of local and wide area networks (LAN/WAN) business communications.
