Enterprise Midjim - Lead Retail Cashier - Open Until Filled

POSITION SUMMARY:

The Lead Cashier, under the direction of the Assistant Manager/General Manager, is responsible for the efficient, prompt processing of all customer transactions and ensuring the proper controls of all cash and paper transactions are followed, and ensuring each customer receives outstanding Customer Service per Company standards. The position is responsible for the oversight and supervision of Cashiers in conjunction with the Assistant Manager and General Manager. The position is responsible for maintaining a clean and safe work environment.

ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)

• Prepares reviews, verifies, and maintains daily sales summary and completes all entries and updates daily logs, gas logs, and sales summary information.

• Supervises Cashiers in conjunction with the Assistant Manager and General Manager and assists with the scheduling of staff when needed.

• Train newly hired cashiers on company procedures, proper cash handling, and company policies.

• Manage store operations in the absence of the store manager.

• Ensure cashiers follow accounting policies, safety procedures, and customer service standards.

• Find resolutions to team conflicts daily and assist General Manager in carrying out disciplinary actions as needed.

• Inform Management of suspicious activities and actions related to finances and shop items for prompt attention.

• Ensure that company security procedures are observed at all times to deter theft, shoplifting, and robbery.

• Performs daily market research.

• Assists with the daily upkeep of business duties including stocking, and rotating merchandise.

• Reconciles register drawer and verifies register totals against cash on hand, receipts, credit cards, and vouchers or debits.

• Scans in vendor deliveries, prices products, stock shelves, and coolers.

• Performs general cleaning duties including cashier area, coffee bar, snack bar, bathroom, back room, walk-in cooler, and shelving.

• Keeps all products clean and organized and maintains a safe work environment.

• Checks identification of customers purchasing tobacco and/or alcohol products to verify age requirements to comply with Tribal and State Laws.

ADDITIONAL RESPONSIBILITES: (includes, but is not limited to, the following)

• Assists with monthly, quarterly, and yearly inventory counts.

• Compiles and processes weekly and monthly invoices as requested.

• Responsible for bank deposits as needed.

• Ensures garbage cans both inside and outside of the store and ensures washer fluid dispensers are filled.

• All other job-related duties as assigned.

CONTACTS:

Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, Executives, Board of Directors, customers, and outside vendors/service providers.

PHYSICAL REQUIREMENTS:

Position medium with the lifting of 50 pounds maximum, with frequent lifting/carrying up to 25 pounds. Physical factors include constant standing, walking, reaching, manual handling, use of hearing, smell, near/midrange/far vision, depth perception, color/field of vision and bending; frequent lifting/carrying/pushing/pulling, stooping, kneeling and occasional sitting, climbing and crawling. Working conditions include constant exposure to extreme weather, extreme heat, extreme cold, wet/humidity, noise, air quality, and occasional vibration. Potential hazards include constant exposure to highly exposed places and chemicals; frequent exposure to moving mechanical parts and computer and equipment use.

REQUIREMENTS:

Education: High School diploma or equivalent required.

Experience: Minimum of 2 years previous retail cashier experience or equivalent college education in retail or bookkeeping/accounting required. Previous gas station or convenience store work experience preferred. Previous experience with software systems i.e. InfoGenesis, Eatec, and GHS preferred.

Certification/License: Will be required to complete and pass pre-employment drug testing.

Knowledge, Skills, and Abilities: Must have working knowledge and be able to use word processing and spreadsheet and database software. Must be able to communicate effectively both orally and in writing. Must have excellent public relations/customer service skills and be able to exhibit a friendly and positive attitude. Must be creative in resolving customer complaints and disputes among cashiers. Must be prepared to make quick decisions that will be satisfactory to customers and beneficial to the company. Must be able to work with minimal to no supervision. Must have excellent math skills. Must be able to establish and maintain an effective working relationship with supervisory personnel, coworkers, subordinates, and the general public. Must be able to provide attentive, cheerful, courteous, and professional service to all customers, internal and external, striving to always exceed their expectations. Must be able and available to work different shifts and extra hours when needed. Must be able to work in a high-stress environment and handle difficult situations. Native American preferred.