Dock Steward

About Us: The Savannah Yacht Club is a private, family-oriented club located on the Wilmington River on Whitemarsh Island, in Savannah Georgia. We are dedicated to member satisfaction through superior service and quality facilities.

The Dock Steward position is an exciting opportunity to join our energetic team of maritime professionals, hospitality specialists, and seasonal workers. Dock Stewards are eager, dedicated employees who work hard to ensure our marina operates efficiently and its members remain satisfied with their experience.

Dock Stewards are responsible for safely docking visiting vessels and carrying out hospitality and customer service duties. Dock Stewards play an essential part of our business by ensuring the safe launching of vessels via overhead cranes (hoists), maintaining a safe and clean environment, and creating a warm and personal experience for our membership.

Dock Stewards will use existing skills and/or learn how to tie knots, operate the hoist, communicate over VHF marine radio, and other basic maritime skills.

ESSENTIAL FUNCTIONS INCLUDE:

• Assist with marina management and the safe dockage of private yachts and vessels by catching and tying proper dock lines.
• Perform daily dock check list which includes inspecting 3 day wet and dry storage areas, reviewing all public areas are free of safety hazards, clean and in good repair.
• Accurately record services rendered via tickets (chits)
• Safely distribute fuel and ice to marina guests
• Report to the Dockmaster problems with dock facilities including structural and electrical systems.
• Routine maintenance and cleaning duties including trash removal that meet established quality standards for all marina related operations including docks, walkways, ramps, boats, equipment, and other areas designated by management.
• Monitor the security of the marina including the unauthorized entry of vessels and people.
• Assist and support Sailing activities such as boat docking, cleaning, and race committee services.
• Assist and support special events/activities taking place at the marina

WORKING ENVIRONMENT:

• This position requires you to work as scheduled and will include regularly scheduled weekend and holiday work. WILL INCLUDE REGULARLY SCHEDULED WEEKENDS AND HOLIDAYS
• Extensive contact with the membership where the employee is required to be professional and courteous with all contacts.
• Regularly exposed to outside weather conditions.
• The nature of marina operations are cyclical, and a higher level of customer activity will be present in the spring and summer months but work is ongoing, year-around, and often outside.

Physical Demands of the Job:

This position will require standing for long periods of time, pushing, lifting (up to 70lbs), and pulling heavy objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

DESIRED QUALIFICATIONS:

• Knowledge of nautical terminology or the ability to learn such skills quickly
• Line handling skills including ability to toss and cleat lines
• Small boat handling skills is a plus but not required
• Prior experience in a marina or related business preferred
• Customer service experience preferred
• Ability to use a PC
• Must be 18 years or older and have a high school diploma or GED required
• Valid State vehicle operator’s license

COMPETENCIES:

• Demonstrate excellent customer service skills
• Successfully manage time and prioritize tasks within given parameters
• Establish and maintain effective working relationships with members and other SYC/marina employees
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
• With provided training, operate 6 ton boat hoist and two smaller sail hoists

Job Types: Full-time, Part-time, Seasonal

Pay: $16.00 - $18.00 per hour

Schedule:

• Holidays
• Weekends only

Application Question(s):

• What is the best phone number to reach you?

Work Location: In person

Salary : $16 - $18