What are the responsibilities and job description for the Account Manager position at Savaria?

Job Description

BETTER MOBILITY FOR LIFE

Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, therapeutic surfaces, ceiling track lifts and patient slings. Savaria employs 2,450 valued associates globally and has 11 manufacturing facilities to reach markets in North America, Europe, Australia, and Asia.

SAVARIA PATIENT CARE

Built from a heritage of brands including Span, Handicare and Silvalea, Savaria Patient Care provides products designed for safe patient handling and positive outcomes. Our research and clinically based product portfolio include therapeutic surfaces for pressure management and positioning, a complete range of innovative ceiling and floor lifts and slings. Savaria Patient Care is a division of Savaria Corporation, a global leader in accessibility.

OVERVIEW : This position will be responsible for meeting or exceeding revenue goals by selling acute care and long-term care equipment to institutions. This role will enhance the customer experience by contacting potential acute / long-term care facilities, educating them on product capabilities and selling Handicare products and SPAN products in an assigned market.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Achieve targeted sales growth for designated territory.
Contact, secure and maintain new and existing business.
Independently formulate and execute selling strategies to sell products of intermediate complexity directly to institutions. Responsible for the entire sales process of product from researching potential Acute Care customers through the sale and placement of Handicare and SPAN products.
Educate customers on our product portfolio, product features and clinical outcomes through effective preparation, presentation and follow-up.
Establish an understanding of the portfolio's competitive differentiation and communicate this information to customers to assist them in product selection.
Establish an understanding of the complexity of our equipment and the clinical, ergonomic, and safety benefits they provide.
Communicate all account activity as required, such as customer visits, phone calls, quotes, in-services and monthly / quarterly figures to Regional VP of Sales.
Represent the company at trade shows.
Understand and comply with company policies and procedures.
Work independently to drive sales growth and identify additional product opportunities.
Establish an understanding of our equipment from an installation and application perspective to be able to effectively communicate with facility staff and / or architects.
Communicate all account activity as required, such as customer visits, phone calls, quotes, in-services and monthly / quarterly figures to Regional VP of Sales.
Additional responsibilities as requested or required.

SUPERVISORY RESPONSIBILITIES :

This position has no supervisory responsibilities.

COMPETENCIES :

Speaks clearly and persuasively in positive or negative situations.

Writes clearly and informatively

Displays orientation to profitability

Demonstrate knowledge of market and competition

Contributes to profits and revenue

Works with integrity and ethically

Follows policies and procedures

Changes approach or method to best fit the situation

Demonstrates persistence and overcomes obstacles

Treats others with respect and consideration, regardless of their status or position

Meets productivity standards

Demonstrated planning, forecasting and selling skills

LANGUAGE SKILLS :

Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals. Ability to write reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

EDUCATION, EXPERIENCE & TRAINING :

Bachelor’s Degree (B.A. / B.S.) from a four-year college or university preferred; and 10 years of sales experience in the medical / manufacturing industry; or equivalent combination of education and experience.

CERTIFICATES, LICENSES OR REGISTRATIONS :

Valid U.S. Driver’s License.

DOT Certification as necessary

RepTrax Certification

COMPUTER SKILLS :

Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and CRM Systems is required.

PHYSICAL DEMANDS :

The employee may occasionally stand, walk, stoop, kneel or crouch during shift. Employee will be required to regularly sit, use hand to finger, handle, feel and reach with hands and arms. Employee must be able to occasionally lift, push, pull and or move up to 50 lbs.

TRAVEL :

This position travels locally 80% of time and overnight 25-50% of the time.

WORK ENVIRONMENT :

This position works in an environment with moderate noise levels.

Handicare / Span provide equal employment opportunities and consideration to all qualified employees and applicants, prohibiting discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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