What are the responsibilities and job description for the Account Manager position at Savaria?
SAVARIA PATIENT CARE
OVERVIEW: This position will be responsible for meeting or exceeding revenue goals by selling Safe Patient Handling and Therapeutic Surface equipment to Acute Care Institutions. This role will enhance the customer experience by contacting potential acute care facilities, educating them on product capabilities and selling Handicare and SPAN products in an assigned market.
This position will be located in the Denver area, covering Colorado. All-wheel drive vehicle is recommended for this territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Achieve targeted sales growth for designated territory.
- Contact, secure and maintain new and existing business.
- Independently formulate and execute selling strategies to sell products of intermediate complexity directly to institutions. Responsible for the entire sales process of product from researching potential Acute Care customers through the sale and placement of Handicare and SPAN products.
- Educate customers on our product portfolio, product features and clinical outcomes through effective preparation, presentation and follow-up.
- Establish an understanding of the portfolio's competitive differentiation and communicate this information to customers to assist them in product selection.
- Establish an understanding of the complexity of our equipment and the clinical, ergonomic, and safety benefits they provide.
- Communicate all account activity as required, such as customer visits, phone calls, quotes, in-services and monthly / quarterly figures to Regional VP of Sales.
- Represent the company at trade shows.
- Understand and comply with company policies and procedures.
- Work independently to drive sales growth and identify additional product opportunities.
- Establish an understanding of our equipment from an installation and application perspective to be able to effectively communicate with facility staff and/or architects.
- Communicate all account activity as required, such as customer visits, phone calls, quotes, in-services and monthly / quarterly figures to Regional VP of Sales.
- Additional responsibilities as requested or required.
SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.
COMPETENCIES:
- Speaks clearly and persuasively in positive or negative situations.
- Writes clearly and informatively
- Displays orientation to profitability
- Demonstrate knowledge of market and competition
- Contributes to profits and revenue
- Works with integrity and ethically
- Follows policies and procedures
- Changes approach or method to best fit the situation
- Demonstrates persistence and overcomes obstacles
- Treats others with respect and consideration, regardless of their status or position
- Meets productivity standards
- Demonstrated planning, forecasting and selling skills
LANGUAGE SKILLS:
- Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals. Ability to write reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
EDUCATION, EXPERIENCE & TRAINING:
- Bachelor’s Degree (B.A. / B.S.) from a four-year college or university preferred; and 10 years of sales experience in the medical / manufacturing industry; or equivalent combination of education and experience.
CERTIFICATES, LICENSES OR REGISTRATIONS:
- Valid U.S. Driver’s License.
- DOT Certification as necessary
- Various Vendor Credentialing registration
COMPUTER SKILLS:
- Proficiency in Microsoft Word, Excel, Outlook, PowerPoint and CRM Systems is required.
PHYSICAL DEMANDS:
The employee may occasionally stand, walk, stoop, kneel or crouch during shift. Employee will be required to regularly sit, use hand to finger, handle, feel and reach with hands and arms. Employee must be able to occasionally lift, push, pull and or move up to 50 lbs.
TRAVEL:
- This position travels locally 80% of time and overnight 25-50% of the time.
WORK ENVIRONMENT:
- This position works in an environment with moderate noise levels.
Handicare/Span provide equal employment opportunities and consideration to all qualified employees and applicants, prohibiting discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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