What are the responsibilities and job description for the Bench Repairs Technician position at Savaria?

Job Description

BETTER MOBILITY FOR LIFE

Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, therapeutic surfaces, ceiling track lifts and patient slings. Savaria employs 2,450 valued associates globally and has 11 manufacturing facilities to reach markets in North America, Europe, Australia, and Asia.

SAVARIA PATIENT CARE

Built from a heritage of brands including Span, Handicare and Silvalea, Savaria Patient Care provides products designed for safe patient handling and positive outcomes. Our research and clinically based product portfolio include therapeutic surfaces for pressure management and positioning, a complete range of innovative ceiling and floor lifts and slings. Savaria Patient Care is a division of Savaria Corporation, a global leader in accessibility.

OVERVIEW : The Bench Repairs Technician reports to the Repairs Supervisor and performs in-plant service and repair functions on Handicare products. The Repairs Technician may also be responsible for certain duties related to production, assembly, QC inspection, recall coordination, technical training, complaint investigations, and field repairs.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Bench Repairs Technician reports to the Repairs Supervisor, responsible for the entire returns process.
Communicates the return and repairs process with vendors, customers, colleagues, and supervisor involved in the return process.
Ensure that the repair process follows appropriate procedure and maintains documents, as necessary.
Contributes to the development of processes and procedures.
Assist with maintaining inventory of spare parts in the service & repair department.
Additional duties as assigned or required by management.

SUPERVISORY RESPONSIBILITIES :

This position has no supervisory responsibilities.

COMPETENCIES :

Follow policies and procedures.

Is consistently at work and on time.

Completes tasks on time or notifies management with an alternate plan.

Monitors own work to ensure quality

Meets productivity standards.

Observes safety and security procedures.

Uses equipment and materials properly.

Speaks clearly and persuasively in positive or negative situations.

Listens to get clarification.

Able to read and interpret written information, directions or schematics.

LANGUAGE SKILLS :

Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals. Ability to write report correspondence. Ability to speak effectively before group of customers or employees of the organization.

EDUCATION, EXPERIENCE & TRAINING :

Associate's degree (A.A) or equivalent from a two-year college or university and 5 or more years of assembly, maintenance and service experience with mechanical motors. Experience with Prism Medical, Medcare and Handicare products preferred.

COMPUTER SKILLS :

Must be proficient in the basic operation of Microsoft Windows, MS Office, Microsoft Dynamics (or related ERP system) and internet navigation.

PHYSICAL DEMANDS :

The employee may frequently stand, walk, stoop, kneel or crouch during shift. Employee will be required to regularly sit, use hand to finger, handle, feel and reach with hands and arms. Employee must be able to occasionally lift and or move up to 50 lbs.

TRAVEL

This position may travel up to 10 % of the time.

WORK ENVIRONMENT :

This position works in an environment with moderate noise levels.

Handicare / Span provide equal employment opportunities and consideration to all qualified employees and applicants, prohibiting discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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