ASC Scheduling Supervisor

ASC Scheduling Supervisor - Golden Springs Surgery Center

Cathedral City, CA (in-person) 

Job description

Our Story

Savas (pronounced sah-vus) is a derivative of the word Seva (pronounced say-va), which means an act of selfless service and compassionate care. At Savas Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, dietitians, and massage therapists work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction. Visit our website at www.savashealth.com.

Key Competencies

Team Leadership and Management

o Supervise and support the scheduling team, providing training, coaching, and performance evaluations.

o Develop staff schedules to ensure adequate coverage.

o Foster a positive work environment and address staff concerns.

Scheduling Operations

o Ensure timely and accurate scheduling of surgeries and pre-operative appointments.

o Coordinate with surgeons, ASC PACU staff, and other departments to optimize scheduling efficiency.

o Monitor and manage scheduling conflicts, cancellations, and rescheduling requests.

Compliance and Documentation

o Ensure compliance with healthcare regulations and organizational policies.

o Maintain accurate and confidential patient records.

o Regularly audit scheduling activities for quality and compliance.

Process Improvement

o Identify opportunities to improve scheduling workflows and reduce inefficiencies.

o Collaborate with other departments to implement process changes.

o Analyze scheduling data and prepare reports for management.

Patient/Provider Liaison

o Serve as the primary point of contact for patient and provider scheduling issues.

o Resolve escalated complaints or concerns.

o Ensure communication is clear and timely for all scheduling activities.

Core Competencies and Skills

1. Healthcare Knowledge: Understanding of ambulatory surgical procedures, pre-operative requirements, and medical terminology.

2. Scheduling Systems: Proficiency in electronic health record (EHR) systems and scheduling software (e.g., Epic, Cerner).

3. Regulatory Compliance: Knowledge of HIPAA regulations and other healthcare standards.

4. Leadership and Management – ability to motivate and develop a diverse team, resolve conflicts and develop and train staff.

5. Analytical and Problem-Solving Skills- Data analysis to identify bottlenecks & trends, critical thinking and process improvement (optimizing workflows).

6. Communication and Interpersonal Skills – Clear communication, empathy and patience. Collaborating and partnering with other departments to meet a like goal.

7. Organizational Skills – Excellent Time Management, Attention to Detail and ability to multi-task in a fast-paced environment.

Qualifications

· Education: Bachelor’s degree in healthcare administration, business administration, or a related field (preferred).

· Experience: Minimum of 3-5 years in surgical scheduling or healthcare operations, with at least 1-2 years in a supervisory role.

· Certifications: Certified Medical Scheduler (CMS) or similar credentials (preferred).

Conditions: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Similarly, the work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, use hands to manipulate equipment, and to talk and hear. The employee is required to stand, walk, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment: The noise level in the work environment is high to moderate.

Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, facility, or the business.

The position purpose, principal accountabilities, essential functions, minimum qualifications and the requirements listed in this job description are representative only and are not exhaustive of the tasks that a Team Member may be required to perform. Savas Health reserves the right to revise this job description at any time, and to require Team Members to perform other tasks as circumstances or conditions of its business considerations or work environment change.

Equal Opportunity Employer: Savas Health is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, gender identity, gender expression, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation or belief.

Job Type: Full-time

Salary: $60,000- $100,000

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office

Schedule:

• 8 hour shift
• Monday to Friday
• 50% travel will be required to all our locations 

Ability to Relocate:

• Indio, CA: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $80,000