What are the responsibilities and job description for the Administrative/Operaions Assistant position at SavATree?
Job Summary The Administrative Assistant, what we refer to as our "Arborist Assistant", provide sales and customer service support to our team of Sales Arborists. The position works alongside tree and lawn care experts to provide seamless, high-level service, as they sell quality customized services to both our residential and commercial clients. Our team thrives on autonomy and opportunity, treating our discerning customers as their own family. Job Description *What a day is like:*
Our Administrative/Operations Assistant's focus is to provide administrative and operational support through making outbound sales calls, performing lead generation, creating proposals, scheduling appointments and maintaining multiple sales calendars. They provide world-class customer service by answering incoming customer calls, creating and maintaining positive rapport, and processing payments. The position further supports the branch location by administering the customer database and files, completing paperwork accurately and efficiently, and providing general administrative and office support to team members. Our Administrative/Operations Assistants will also participate in call monitoring and coaching sessions for training and quality support purposes.
*What kind of person are we looking for? Someone with:*
* A desire to learn and grow within the business and Arboricultural industry
* Associates degree or higher preferred
* Excellent written and verbal communication skills, including excellent telephone manner and customer service skills
* Previous success with outbound calling
* Proficiency in Microsoft Office Suite, Internet and Database systems desired (we will train you on our programs)
* Experience with AR, AP, Payroll, HR, Benefits, multiline phone systems
* 2 years of experience in administrative support
* An eye for excellence. Accuracy and attention to detail will be foundational to success.
* Must be authorized to lawfully work in the U.S.
*Why you might love working here:*
* We have lots of training opportunities and support continuing education in the industry
* Team members work alongside some of the best trained and equipped teams in the industry, with an emphasis on quality and safety
* We're collaborative, so team members have the ability to connect and collaborate with people who are experts in the field
* We offer a competitive salary and benefits, including health, vision and dental, paid time off and paid holidays, 401(k) savings plan, Employee Assistance Program, continuing education reimbursement, and more!
*Physical demands of this role:*
* These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to lift and/or move up to fifty (50) pounds.
We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow. To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education. We make it easy for you to reach out and get the help you need, even when it's from the other side of the country. This means actively fostering a collaborative culture where we come together to learn from each other and help each other succeed. We pride ourselves on creating an environment where each employee has the resources and opportunities to advance his or her career and become a go-to subject matter expert. *That's why we often say that when you work here, you thrive here.*
*SavATree is an equal opportunity employer and a Drug Free Workplace*
*This role pays up to $22/hour based on experience 401K benefits PTO*
Salary : $22
