Billing & Cash Application Supervisor

Purpose Oversee the Billing & Cash Application team’s daily quality & operational task by performing daily inspections to ensure all assigned tasks are executed timely and accurately, along with performing standard direct supervision to the Billing & Cash Application team. Responsibilities Perform daily quality assurance inspections in the teams various shared email inboxes to ensure proper handling of all the Internal and external requests. Provide 1-1 training and assistance when policies & procedures are not followed. Approve daily billing to ensure Billing Coordinators are timely & accurately processing retail partner billings. Perform weekly audit of retail partner billings. Monitor & update the Team’s SharePoint repository to ensure proper placement and handling of back up documentation. Partner with the offshore Cash Application Team to audit daily cash applications and perform additional examinations to help safeguard against posting errors. Timely communicate billing or team member performance issues to the Billing and Cash Application Manager. Maintain Retail Partner Misc. Billing & Timeline matrixes. Gatekeeper of all internal & external billing inquiries, which includes manual billings & flat file requests. Participate in all accounting audits, which includes quarterly UAT testing to ensure all sampling & document requests are completed. Team leader that works directly with internal & external audits along with month end close & reconciliations. Prepare the daily ACH bank file and maintain the customer banking Information. Directly oversee team members responsible for Cash Application. Prepare and review Accounts Receivable policies and narratives. Prepare account reconciliations and ensure they are completed accurately and timely.   About You High School Degree required; Bachelor’s degree preferred or equivalent work experience 3 years of Supervisory experience 5 years of experience in Business-to-Business, Accounts Receivable Cash Applications, Collections & Billing platform in a large multi-faceted fast-paced organization Proficient in Microsoft Excel, Outlook, and Teams AS-400 Billing and or Oracle Cloud AR & Billing Experience is a plus Able to analyze, interpret, and report financial data accurately & timely  Able to solve problems and re-engineer processes using analytical frameworks to streamline processes A self-starter who can work well within various situations (from well-defined to unstructured), proactively identify business improvement areas, and manage competing priorities Organized and proficient in time management Well-spoken & professional demeanor over the phone and in person Able to interact with all levels in the organization from Executives to non-exempt level Physical Requirements Ability to travel up to ~10% of the time, which may include weekends and evenings, as needed Most work is performed in a temperature-controlled environment Incumbent may sit for long periods of time at a desk or computer terminal Incumbent may use calculators, keyboards, telephone, and other office equipment during a normal workday Stooping, bending, twisting, and reaching may be required in completion of job duties

Salary : $64,000 - $88,000