What are the responsibilities and job description for the eCommerce Manager position at Save A Lot?
Purpose
The eCommerce Manager is responsible for developing and implementing the eCommerce strategy to drive online sales and enhance a customer’s online shopping experience. This individual will work with cross functional teams and Retail Partners to assist with growing eCommerce sales and adding value to Retail Partners’ business. This role will work with external vendors to enhance Save A Lot’s eCommerce business.
Responsibilities
Manage relationships with eCommerce partners to onboard Retail Partner stores, enhance marketplace customer experience, manage data feeds, resolve issues, and strategize for growth
Educate Retail Partners and Field Teams on eCommerce programs and develop/deliver program guides to aid in new offerings
Manage full life cycle of Online EBT to include application, launch, reconciliation, and reporting
Manage and optimize the company’s eCommerce website, ensuring it is user-friendly, up-to-date, and aligned with brand standards
Oversee the product catalog, including product descriptions, images, pricing, and inventory management
Analyze eCommerce performance metrics to identify opportunities for improvement and growth
Monitor and report on key performance indicators (KPIs) such as sales, order count, and basket size
Collaborate with cross functional teams including marketing, field operations, and IT teams to create and execute product launches and promotional campaigns
Stay updated on industry trends and competitor activities to ensure Save A Lot remains competitive in the eCommerce space
About You
Bachelor’s degree in business, Marketing or related field and/or 3-5 years of relevant retail experience
3-5 years relevant business experience with a solid understanding of eCommerce marketplaces
Solid financial, mathematical, statistical, marketing, merchandising, and consumer research background to read, interpret, and understand how internal and external factors influence financial results
Familiarity with Retail Wholesale programs or ability to learn
Exceptional skills in communication, analyzing problems and decisions, and taking initiative
Interpersonal skills to build rapport, network, and maintain effective business relationships within and outside the company
Strategy development skills with the ability to manage short-term goals to meet long-term initiatives.
Proficient in MS Excel and MS PowerPoint
Physical Requirements
Ability to travel up to ~10% of the time, which may include weekends and evenings, as needed
Most work is performed in a temperature-controlled environment
Incumbent may sit for long periods of time at a desk or computer terminal
Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of a normal workday
Stooping, bending, twisting, and reaching may be required in completion of job duties
Salary : $74,500 - $102,500