TDY Opportunity: Senior Advisor, Social Media (P4) - INTERNAL CANDIDATES ONLY

Save the Children

For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment, protected from harm. We work in some of the world's hardest-to-reach places - over 100 countries, including the U.S. No matter what your role is, when you join Save the Children, you're creating positive, irreversible change for children, and the future we all share.

The Role

The American public associates Save the Children as a leader on children's rights. Since our founding more than 100 years ago, we've been advocating for the rights of children worldwide. By leveraging and realigning our assets, we can create a singular and powerful supporter experience that provides myriad opportunities to create impact. We can give people an opportunity to support the mission and stay with the organization -donating, advocating and volunteering-throughout their lifetimes. The Marketing, Communications and Fundraising Division (MCF), reporting to the CMO, is a highly dynamic and collaborative team that is dedicated to driving a consistent, impactful brand experiences that encourages action. Simply put, we are champions of good marketing. We want to inspire relationships, not transactions -- across all key audiences - corporate partners, Large Public Institutions, policymakers, and employees.

Save the Children's Advisor II of Social Media will be responsible for leading the implementation of the organization's social media strategy, social channel management, optimizing supporter engagement across multiple platforms, social-first content creation, reporting and analytics and crisis management.

In this role, you will balance innovative storytelling, compelling and purposeful messaging, brand strategy and data-driven insights to build and deliver an impactful and engaging social presence.

You will guide the team in joining existing conversations in the social media landscape around breaking news, policy and advocacy priorities, global events and thought leadership opportunities. You will play a central role in identifying, communicating and integrating social media strategic priorities with colleagues across the organization to position Save the Children as a leader, increase brand visibility and engagement in support of our broader mission.

What You'll Be Doing (Essential Duties)*
*not inclusive of all role responsibilities. May be subject to change

Social Media Strategy, Planning & Execution (25%)

• Support the execution of the social media strategy and objectives for the team as part of the integrated Social Media, Influencer and Creators team strategy, and aligned to broader Communications team goals, MCF divisional strategic initiatives and agency steers.
• Manage social media editorial calendar; oversee daily post scheduling
• Delegate content and responsibilities. Prioritize accordingly to ensure the team is able to adapt and consistently deliver high quality work in a fast-paced environment.

Social Media Content Strategy (25%)

• Develop social media content strategy proactively for planned moments (e.g. campaigns, calendar-led moments, SLT/Board program visits, etc.) and reactively for unplanned moments (e.g. emergencies, breaking news, talent engagement, etc.), ensuring the team is ready to respond to rapidly changing external events.
• Collaborate closely with Brand Marketing and Creative teams to develop new content and determine what existing content may be repurposed for social media.
• Closely monitor news and trending topics to capitalize on engagement opportunities as appropriate.
• Create social-first content when appropriate
• Guide A/B testing and optimization to garner data-driven insights and inform overall content strategy
• Oversee production of toolkits for emergencies & other large media moments

Stakeholder Management, Internal Collaboration and Mobilization (25%)

• Work closely with multiple internal stakeholders, serving as primary social media liaison to a number of teams including, but not limited to, humanitarian media and communications, government relations, Global Creative Content Unit at Save the Children International, the Office of the President and Board of Trustees.
• Collaborate with Chief of Staff, Media and Strategic Communications team and others to shape executive and trustee thought leadership strategy presence on social media.
• Partner with external stakeholders such as corporate partners and talent to drive engagement and achieve shared objectives.

Operations (25%)

• Closely monitor new developments, trends and best practices in social media engagement to ensure Save the Children is always a leader in social engagement.
• Evaluate new platforms or presence on existing
• Partner with team to identify best-in-class tools for social listening; guide team on monitoring and reporting for internal and external needs.
• Support community management across social channels.
• Other duties as assigned

Required Qualifications

• Minimum of a Bachelor's Degree or equivalent experience, plus at least seven (7) years of relevant experience
• Deep understanding and hands-on experience of digital and social media marketing.
• Proven expertise in managing owned social media channels.
• Ability to comfortably and confidently advise colleagues and drive projects in the face of ambiguity and competing deliverables.
• Familiarity with traditional media and social media news cycles; deep understanding of competitive landscape and compelling content strategies.
• Hands-on experience working in a fast-paced communications or media environment.
• Demonstrated writing, verbal communications and presentation skills.
• Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally
• Self-reliant, inherently curious, results-oriented problem-solver.
• Professional proficiency in MS Office suite
• Professional proficiency in spoken and written English
• Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally

Preferred Qualifications

• Experience in crisis communications
• Experience working in a complex highly matrixed global organization
• Experience working directly with senior leadership and adept at stakeholder management

Compensation

Save the Children is offering the following salary ranges for this position, dependent on candidate location:

• Geo 1 - NY Metro, DC, and other locations with labor costs significantly above national average: Target Salary for this position is $108,800 - $121,600 base salary
• Geo 2 - Locations around the US National Labor Cost Average: Target Salary for this position is $98,600 - $110,200 base salary
• Geo 3 - Locations significantly below the US National Labor Cost Average: Target Salary for this position is $88,400 - $98,800 base salary

The salary ranges listed above are for US based candidates. For candidates located outside of the US, salary ranges will be based on the salary scales of the local employer of record. Actual base salary may vary based on, but not limited to, relevant experience, base salary of internal peers, business sector, and geographic location (more information on job structure is available here).

About Us

We are looking to build a diverse, equitable and inclusive team at Save the Children. We offer a range of outstanding benefits to support this goal:

• Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays and hybrid working opportunities
• Health: Competitive health care, dental and vision coverage for you and your family
• Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits
• Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees
• Retirement: A retirement savings plan with employer contributions (after one year)
• Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events
• Employee Assistance Program: free and confidential assessments, short-term counseling, referrals, and follow-up services
• Learning & Growth: Access to internal and external learning & development opportunities and mentorships

Click here to learn more about how Save the Children US will invest in you.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse.

Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.

If you require disability assistance with the application or recruitment process, please submit a request to applicantsupport@savechildren.org.