What are the responsibilities and job description for the Quality Supervisor position at Savencia Cheese USA?
Description
Job Description
Job Title : Supervisor, Quality
FLSA Classification : Exempt Department : Quality Salary Grade :
Supervisor : Director, Quality EH&S
Date : October 1, 2017
Summary / Objective
This position coordinates Plant Food Safety and Quality activities for Savencia Cheese USA. Supervises lab technicians and manages all Quality Assurance activities in the lab as well as on the floor. Trains and directs all plant personnel on Good Manufacturing Processes (GMP’s), food safety and quality prerequisite programs (PRP’s). Leads HACCP team, CAPA system and audits.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for product safety and quality while meeting Company and regulatory standards, and has oversight responsibility for a continuous quality improvement program that includes quality control and quality assurance. This person is responsible for ensuring that the production and distribution of products meets or exceeds all quality standards. This person also has responsibility for communicating quality results and the transfer of quality and QA knowledge to the workforce.
Supervises the plant lab and performs a variety of chemical, microbiological, sensory and physical analyses on raw materials and finished products, develops and maintains documentation of all required quality tests and activities.
Coordinates work schedules and purchasing supplies in the QA lab. Responsible for keeping the lab and testing expenses under control, including labor
Performs daily GMP and quality inspections to verify food safety and quality system.
Performs daily product sensory testing, evaluating product holds and product releases.
Supports operational TPM activities to drive continuous improvement in product quality / performance and process optimization.
Trains plant employees (new hires and refresher training) for GMPs and PRPs.
Leads the HACCP and the internal audit teams.
Provides Customer inputs into portals provided as required, and views / monitors postings to ensure all requirements are met.
Reviews all product labels used in the facility and ensures adherence to regulatory and Company standards.
Maintains or ensures the maintenance of the all QA related Database Systems for the facility (LIMS, etc).
Communicates quality metric and inspection results as monthly KPIs.
Ensures that proper sanitation procedures are utilized and that adequate sanitation tests are performed; provides “troubleshooting” efforts in the event of sanitation system failure.
Assists the QMS Coordinator in managing local, state, customer / third party, group and federal audits and inspections or leads the audit and inspections as required.
Leads by example with the Savencia Cheese USA Code of Ethics. This includes following Company policies, standards and specifications.
Competencies
Job Description
Strategic Thinking Quality Management Project Management Problem Solving & Decision Making Teamwork & Cooperation Results Orientation Performance Management Communication
Supervisory Responsibility
This position manages employees in the Quality lab and is responsible for the performance management and hiring of the employees within the department.
Work Environment
While performing the duties of this job, the employee works in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The physical demands of an office position include mostly sitting and working at a computer.
Position Type / Expected Hours of Work
This is a full time position, and hours of work and days are Monday through Friday, 8 : 00 am to 5 : 00 pm. Occasional evening and weekend work may be required as job duties demand.
Travel
This position requires up to 0-5% domestic travel.
Required Education and Experience
Bachelor’s degree in Food Science, Dairy Science or a science-based area of study with a focus on microbiology
Minimum of 3 years of supervisory experience
Possess a working knowledge of sanitation systems, techniques and procedures
Solid experience with Good Manufacturing Practices
Experience leading and following Safety / Security Policies and Procedures
Proficient in Microsoft Office and computer-based applications
Excellent verbal / written communication skills
Strong team player and leader with the ability to work across multiple functions and disciplines.
Ability to select, coach, develop, engage and retain a team of employees
Ability to adapt to changing organizational and operational needs; ability to lead others through change
Ability to handle multiple tasks simultaneously
Skill in organization and prioritization, and attention to detail
Ability to follow all Sanitation and Quality Policies and Procedures, and report and follow through on any deficiencies
Knowledgeable in FSMA rules and regulations including Preventive Controls for Human Food, Sanitary Transportation Rule, Food Defense, Food Fraud, and Foreign Supplier Verification Programs.
Job Description
Preferred Education and Experience
Dairy experience
Sensory experience
Experience in Continuous Improvement (CI) Processes
Additional Eligibility Qualifications
Master’s degree in Food Science or Biology
Work Authorization / Security Clearance
Eligible to work in USA.
Food Safety and Product Quality
This position is responsible for supporting the food safety management system and for communicating food safety issues to the Quality Department.
Affirmative Action Plan / Equal Employment Opportunity Statement
Savencia Cheese USA provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
