What are the responsibilities and job description for the Associate Director Program Management position at Savers / Value Village?
Job Title: Associate Director Program Manager
Pay Range: $160,414 to $240,621
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
- Comprehensive coverage (medical/dental/vision) at a reasonable cost
- Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay
- Paid vacation time begins accruing on hire date
- Accrual rate ranges from .019 to .038 per regular hour worked
Holiday Pay
- Based on position and full-time/part-time status
- 6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
- Annual Bonus
- Performance Merit Increases
- Disability Insurance
- Parental Leave
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300 stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
- The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
- To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
- An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
- Bundled health plans such as medical, Rx, dental and vision
- Company-paid life insurance for extra protection and peace of mind
- Programs to stop smoking, diabetes management coaching, and on demand care options.
- A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
- Paid time off from work for leisure or other hobbies.
- A range of mental health services to assist you in managing daily life.
What you’ll be working on:
Reporting to the CIO, the Associate Director Program Management manages a team of IT program managers and is responsible for overseeing the Savers Project Management Office (PMO) function, delivering solutions to benefit Savers across enterprise business functions. The role is accountable for resource management of the IT PMO and FDS teams, maintaining and communicating the enterprise project portfolio (including project intake, prioritization, among other elements), defining project management standards and artifacts, and ensuring effective program and project delivery.
What you have:
- Lead the Project Management Office, including PM managers, PMs, and business analysis, defining its vision, mission, and goals in alignment with company objectives.
- Deliver impactful results through oversight of strategic initiatives, alignment with organizational goals, and prioritization of projects based on business impact.
- Lead the IT Field Deployment Services team, ensuring effectiveness and continuous improvement.
- Provide leadership and development opportunities for the IT PMO team, focusing on succession planning, talent development, and creating a high-performance culture.
- Accountable for the creation and consistent implementation of PMO processes and standards across all projects including intake, requirements gathering, resource allocation, defining engagement scope and requirements, and managing any subsequent change requests.
- Manage and comply with SOX and ITGC portfolio compliance requirements related to IT project delivery.
- Develop and maintain strong relationships at all levels to ensure successful delivery and client satisfaction
- Maintain consolidated project portfolio reporting for the enterprise, represent initiatives, progress, risks, and achievements to the executive steering committee.
- Lead cross-functional collaboration, fostering a culture of cooperation, innovation, and shared accountability for achieving organizational objectives.
- Provide strategic guidance and leadership to business stakeholders on complex implementation and change management processes, ensuring alignment with organizational strategy and objectives.
- Champion the introduction of innovative program delivery practices, leveraging industry best practices, emerging technologies, and continuous improvement methodologies.
- Implement reporting and analytics capabilities, leveraging data-driven insights to inform strategic decisions, optimize resource allocation, and drive business outcomes.
- Conduct periodic delivery reviews to ensure compliance with contractual obligations, delivery commitments, and client satisfaction.
- Ensure project teams translate engagement scope into tangible work plans that describe engagement tasks, timing, responsibilities, and risk mitigation.
Required Knowledge, Skills and Abilities:
- Demonstrated ability to simultaneously oversee numerous distinctly different engagements
- Excellent people management and mentoring skills
- Experience in effectively working with and communicating with C-Level Executives
- Ability to act as a partner with other enterprise functions and build business cases for strategic and tactical efforts that deliver value
- Confident with handling challenging and fast-paced stakeholder demands
- Possess a high sense of accountability to stakeholders for adding value and identifying improvement opportunities
- Demonstrated ability to navigate multifaceted, complex environments
- Requires considerable related experience as a second level manager and as an individual PM contributor
- Demonstrated ability to continually learn more about the business and apply that learning to project delivery
- Knowledge of enterprise systems, agile development, and IT project management and delivery best practices
Minimum Required Education, Training and Experience:
- Bachelor’s degree in business administration, Computer Science, or equivalent work experience
- 10 years’ experience in Project Management
- 5 years team leadership experience required
- Prior leadership of PMO required
- PMP Certification preferred
FLSA: Exempt
Travel: <5% Travel
Work Type/Location: Hybrid – SSC Bellevue
Savers is an E-Verify employer
Salary : $160,414 - $240,621
