What are the responsibilities and job description for the Customer Service Associate position at Savers | Value Village?
Description
Position at 2nd Ave Thrift
Job Title : Customer Service Associate
Pay Range : Our starting pay ranges from $15.00 to $15.81 depending on job duty / position.
15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft
15.23 = Clothing Sorter / Hanger, Hardware Sorter
15.44 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
15.81 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical / dental / vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay
- Paid vacation time begins accruing on hire date
- Accrual rate ranges from .019 to .038 per regular hour worked
Holiday Pay
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Annual Bonus
Performance Merit Increases
Disability Insurance
Parental Leave
Who we are :
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300 stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions :
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect :
What you get :
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including :
Savers is an E-Verify employer
10 Stemmers Run Road, Baltimore, MD 21221
TALENT
Salary : $15 - $16
