What are the responsibilities and job description for the Medical Assistant/Medical Receptionist position at SaVida Health?
ABOUT THE ORGANIZATION
SaVida Health is a specialty medical practice providing outpatient opiate and alcohol addiction treatment services. SaVida Health's care model includes medical care, counseling, comprehensive toxicology testing, case management and medical management of psychiatric medications. SaVida provides compassionate and individualized treatment programs to support those with substance use disorder. DESCRIPTION
- Welcoming and greeting all patients in person and by telephone
- Verifying patient insurance
- Collecting co-pays and co-insurance payments
- Updating demographics and insurance information in the EMR
- Obtaining prior authorizations and referrals when necessary
- Obtaining appropriate Release of Information signatures as needed
- Answering the phone while maintaining a polite, consistent phone manner, using proper telephone etiquette and documentation. Recording phone messages and ensuring the proper party receives them
- Responsible for keeping the reception area clean, organized and compliant with the HIPAA Privacy Rule
- Facilitates patient flow by notifying the providers of patient's arrival, being aware of delays and communicating with patients and clinical staff
- Scheduling and canceling appointments while ensuring that the schedule is balanced for all providers
- Calling patients in for random urine drug screening with associated documentation
- Directing issues or potential issues to the designated administrator / provider
- Prepares patients for examination / appointment
- Assists provider during appointments as needed
- Collects and prepares laboratory specimens, including observed urine collection
- Obtains vital signs, for example, blood pressure, oxygen saturation, etc.
- Generate appropriate lab orders within the electronic medical record (EMR - Athena system)
- Print requisitions for required blood work
- Keeping track of and reordering supplies in a timely manner. Coordinating delivery of supplies with the courier service as needed
- Tracking and assigning unassigned lab reports in the EMR on a daily basis
POSITION REQUIREMENTS
Preferred Skills
EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
