What are the responsibilities and job description for the Front of House Team Member position at Savory Crust Gourmet Empanadas?
FRONT OF HOUSE JOB DESCRIPTION
Front of House Staff is responsible for duties on the retail level. They are responsible for the customer’s first-hand experience. Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained. To be successful as Front of House Staff, you should be outgoing, personable, and adept at stress management. Remarkable Front of House Staff will provide guests with a world-class experience exhibiting our company’s Core Values and Standard Operating Procedures.
-Hourly shared pooled tips
-Health benefits for full time staff
-30% off employee meals
-paid training
-employer paid food handlers or manager certifications
Front of House Staff Responsibilities:
-Receiving and expediting orders as they come in through the phone, on-line, walk-ins
-Accepting and informing kitchen of food orders
-Packing up and sending orders out to customers in an efficient and timely fashion
-Transporting food orders from the kitchen to the front of house to be packed up
-Prepping all sauces and refilling drink bubbler and front cooler
-Enter orders on the POS system
Opening and closing of the restaurant (see opening and closing checklists)
Front of House Requirements:
-High school diploma or suitable equivalent.
-Proven experience in the position of interest.
-Wearing and maintaining the prescribed uniform.
-Excellent verbal communication and memorization skills.
-Great interpersonal and teamwork skills.
-Ability to remain composed, particularly during stressful or uncomfortable circumstances.
-Must have had cash handling, customer service experience and the ability to solve challenges.
-Must have great communication and problem solving skills.
-Able to follow written and oral directions and policies.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid training
Shift:
- Day shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Morton Grove, IL 60053 (Required)
Ability to Relocate:
- Morton Grove, IL 60053: Relocate before starting work (Required)
Work Location: In person
Salary : $15