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Supervisor, Housekeeping

Savour Hospitality
Cleveland, OH Full Time
POSTED ON 2/3/2025
AVAILABLE BEFORE 5/4/2025

Position Overview

The Housekeeping Supervisor will be responsible for making sure that housekeeping tasks are completed by Housekeeping to ensure that rooms are neat, clean and tidy.

Essential Functions and Responsibilities

  • Inspect guest rooms, public areas, pool, etc.
  • After being cleaned by Housekeeper to ensure quality standards.
  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  • Assist Housekeeping management in managing daily activities.
  • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
  • Document and resolve issues with discrepant rooms with the Front Desk.
  • Prepare, distribute, and communicate changes in room assignments.
  • Communicate issues to next shift.
  • Complete required paperwork.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience

  • At least 2 years of related experience required.
  • Excellent written and oral communication skills.
  • Ability to work independently (and in a team).
  • Work Conditions & Physical Demands

  • Work is performed indoors and outdoors in a commercial setting with regular exposure to cold, heat, noise, people, and equipment.
  • Able to work independently or as a team member and support managers with special projects.
  • Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization.
  • The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 80 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Values We Seek

  • Respect : Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
  • Collaboration : Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
  • Service-Focused : Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.
  • Performance : Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.
  • Expected Hours of Work & Travel

    Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.

    EOE / Disabled / Veterans Statement

    We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

    Background Check Process

    Employment with Savour Hospitality is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.

    Acknowledgment

    This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change with or without notice.

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