What are the responsibilities and job description for the Savvy, Inc. is hiring: UX/UI Wall Street Consulting Services LLC Albany, NY Inte position at Savvy, Inc.?
Key Responsibilities :
We are seeking a Senior UX / UI and HCD Designer to join our mission of transforming the Integrated Eligibility System (IES) that enables millions of individuals and families to access critical services like SNAP (Supplemental Nutrition Assistance Program), Child Support, and other human services programs. This hands-on role will focus on creating seamless, user-friendly, and impactful digital experiences that make it easier for people to apply for and manage benefits. You will work at the intersection of design, technology, and public service, shaping solutions that simplify complex systems and improve lives.
- Lead the design process from research and ideation to implementation, creating solutions that are both user-centric and business-oriented.
- Conduct user research (interviews, usability tests, surveys) and translate insights into actionable personas, user flows, and journey maps.
- Design high-fidelity UI and prototypes that are visually compelling, intuitive, and scalable across platforms.
- Collaborate with product managers, engineers, and other stakeholders to create experiences that balance user needs with operational goals, including eligibility determination, application processes, and benefit management.
- Define and maintain scalable design systems to ensure consistency across all digital touchpoints.
- Advocate for accessibility and inclusivity, ensuring that designs comply with WCAG standards and are usable by diverse populations.
- Stay at the forefront of design and technology trends, bringing innovative ideas to enhance the user experience for public service platforms.
- Measure and iterate on designs based on user feedback, A / B testing, and data analytics.
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What We Offer :
Desirable Qualifications :
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