What are the responsibilities and job description for the Client Coordinator position at Savvy Tax Strategies and Bookkeeping?
Job Summary
We are seeking a motivated and detail-oriented Client Coordinator to join our dynamic team. The ideal candidate will play a pivotal role in managing client relationships, ensuring project success, and providing exceptional customer service. This position requires strong communication skills and the ability to analyze client needs effectively. The Client Coordinator will work closely with various departments to deliver outstanding service and support to our clients.
Duties
- Manage client accounts and maintain strong relationships through regular communication and follow-ups.
- Coordinate projects from inception to completion, ensuring timelines and deliverables are met.
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
- Utilize CRMs for customer relationship management, tracking interactions, and analyzing client data.
- Collaborate with sales teams to identify opportunities for upselling or cross-selling services.
- Communicate effectively with clients, understanding their needs and providing tailored solutions.
- Assist in the development of marketing strategies that align with client goals.
Experience
- Proven experience in account management or project management is preferred.
- Strong background in customer service with a focus on building lasting relationships.
- Familiarity with CRM tools is a plus.
- Excellent analytical skills to assess client needs and market conditions.
- Strong verbal and written communication skills are essential for effective interaction with clients and team members.
Join us as a Client Coordinator where you can make a significant impact on our clients' success while growing your career in a supportive environment.
We are a fun and growing, family owned business. We are flexible on times worked and are able to work around family schedules if needed.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Compensation Package:
- Bonus opportunities
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Nampa, ID 83687 (Preferred)
Ability to Relocate:
- Nampa, ID 83687: Relocate before starting work (Required)
Work Location: Hybrid remote in Nampa, ID 83687
Salary : $18 - $20