What are the responsibilities and job description for the Resort Receptionist position at Sawgrass Pet Resort?
~ RECEPTIONIST NEEDED ~
We are looking for a reliable, positive, dedicated, customer service focused, adaptable, flexible, detail oriented, autonomous individual with previous Administrative Assistant experience who thrives in a fast paced environment to join our team! You are the first point of contact for our clients ~ humans & pups ~ so professionalism & attention to detail is a must.
This role is also the Resort Supervisors right hand ~ we are growing and need a strong, extraverted, client focused individual with great organizational skills, attention to detail and the ability to multitask to grow with us.
Responsibilities:
- Greet and welcome guests and clients in a friendly and professional manner with a positive, helpful attitude and address all of their questions and needs while providing a welcoming environment.
- Provide excellent customer focus and support and address guest inquiries and concerns
- Manage walk ins, incoming calls and messages
- Schedule Petexec appointments for Daycare & Boarding and manage Grooming schedule
- Coordinate projects and assist with photos and administrative tasks as needed as assistant to the Manager
- Maintain a clean and organized reception area & make sure the outside entry is cleaned & swept, water outside front plants
- Handle sensitive information with confidentiality
- Assist with all clerical duties or requests from Manager & delegate tasks and responsibilities to others
- Must be comfortable with BIG and SMALL DOGS
- Work well under pressure and be dependable
- The availability to work Saturdays and rotating Holidays
Skills:
- Excellent focused customer service skills with the ability to handle difficult situations with professionalism and empathy
- Must have previous experience as a Administrative Assistant
- Excellent multitasking skills
- Typing proficiency with a high level of accuracy
- Ability to multitask and prioritize tasks effectively
- Strong organizational skills with the ability to manage calendars and coordinate projects
- Attention to detail and ability to maintain confidentiality of sensitive information
- Help the Supervisor & Owner with any and all requests or needs
This is an exciting opportunity for someone who enjoys providing exceptional customer service in a fast-paced environment AND loves dogs.
If you have the necessary skills and are looking for a rewarding career where there is room to grow, we would love to hear from you.
Job Type: Full-time. Am's & Pm's.
Pay: $19.00 per hour
Expected hours: 25 – 35 per week
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Flexible schedule
- Health insurance
Schedule:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $19