What are the responsibilities and job description for the Patient Coordinator position at Sawrie Orthodontics?
Join Sawrie Orthodontics, a Marquee Dental Partner, as a Patient Coordinator!
We are a part of the fabric of Chatanooga! Estabilshed over 55 years ago, Sawrie Orthodontics was started by Dr. Stephen Sawrie. His son Dr. Daniel Sawrie continues the family tradition of top notch orthodontic care for families in the Chattanooga area.
Pay: Commensurate with experience
Comprehensive Benefits include:
Health/Dental/Vision Insurance
Paid Time Off
6 Paid Holidays
401k program
On the job training
Schedule: TBD
About Marquee Dental:
Marquee Dental Partners is a Dental Service Organization with nearly 50 brands in over 75 office locations. Our focus is on partnering with premier dental offices and clinicians in the Southeastern United States. Headquartered in Nashville, TN with offices in Kentucky, Tennessee, Arkansas, Alabama, and Florida, Marquee Dental offers its patients a broad range of services through their general dentistry and multi-specialty practices.
About the position:
The Patient Coordinator plays a crucial role in ensuring a seamless experience for patients within the healthcare system. This position is responsible for managing patient interactions from the initial appointment scheduling to follow-up care, ensuring that all patient needs are met efficiently and compassionately. The Patient Coordinator will work closely with healthcare providers to facilitate communication and coordinate care plans, ultimately enhancing patient satisfaction and outcomes. By maintaining accurate patient records and managing administrative tasks, the Patient Coordinator helps streamline operations within the practice. The end result of this role is to create a supportive environment that fosters patient trust and promotes overall health and well-being.
Responsibilities
- Greet patients making them feel welcome in the practice
- Answer the multi-line phone system
- Verify insurance eligibility and pre-authorize benefits
- Manage the daily schedule by checking patients in/out and schedule future appointments
- Answer patient questions about insurance and financial arrangements
- Collect and post payments from patients and insurance companies, follow up as needed
Qualifications
- High school diploma or equivalent required, higher education degree preferred
- Minimum of two (2) years experience in a dental administrative position
- Understanding of dental insurance, the verification process and discussing financial arrangements
- Experience with dental software required; Denticon, Dental Vision, Dentrix, or Eaglesoft preferred
- Attention to detail and strong verbal and written communication skills
- Knowledge of Microsoft Office
- Ability and willingness to create a positive, supportive environment for patients and team members
Equal Opportunity Employer