Business Analyst

WalmartLocation : San Bruno, CA (1-2 days in office required)Duration : Through 1 / 31 / 2024 - However based on performance will get extended far beyond this.Notes from Manager : What are the top 3 skills needed / required?1. Great understanding of Salesforce ecosystem and how Salesforce CRM works in general.2. Hands-on experience with Salesforce record updates and changes3. Clear communication and documentation skillsWhat skills and / or experience would separate the top candidate?1. 1 - 5 years of experience as a BA, BSA, or Salesforce operations or Sales Operations would be great2. If the candidate has Digital Media, Advertising and Marketing, or been part of Sales Operations in the past, it is a huge plus.o What makes a candidate profile stand out to you?1. Succinct and concise resume that's clear to read and easy to understand. (one-page resumes are always great)2. A short summary of recent experiences will allow me to go through more resume faster.3. But in terms of skills, the ones I mentioned above would suffice.What will this person's day-to-day responsibilities be?1. JIRA ticket2. Process documentation3. Request intakes from stakeholders4. Making changes in SalesforceWhat is the project this person will be working on?1. Contact and Account clean up.2. De-Duping3. Change managements.4. Documentation5. Process enhancementsDescription : Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge. May make recommendations for buy versus build decision. Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Typically has 1 to 3 years of relevant technical or business work experience.Responsibilities : - Account Management : Accurately input, update, and maintain account records in the Salesforce CRM system. Identify and rectify duplicate or inconsistent account entries, ensuring data integrity. Customize account fields, layouts, and reports to meet specific organizational needs.- Opportunity Management : Manage opportunity records, ensuring data accuracy and completeness. Create and implement automation for opportunity stages and workflows to streamline the sales process. Generate custom opportunity reports and dashboards to provide actionable insights.- Contact Management : Maintain contact records, ensuring up-to-date and accurate information. Establish and manage relationships between contacts and associated accounts and opportunities. Provide user support and training to Salesforce users on contact-related tasks.- Data Cleanup and Integrity : Identify and rectify duplicate or inconsistent data entries within accounts, opportunities, and contacts. Implement data quality best practices to ensure accurate and reliable information.- Reporting and Analytics : Generate custom reports and dashboards for accounts, opportunities, and contacts to support data-driven decision-making.- Systems Schema and Architecture : Understand Salesforce software architectural design and the downstream impact to the integrated applications and processes. Have a strong knowledge of object, record, field, and all automated rules in Salesforce such as workflows, approval, processes, and flows.Required Skills : WordBackground Check : YesDrug Screen : YesNotes : Selling points for candidate : Project Verification Info : "The information provided below is for Apex Systems AV use only and is not to be distributed publicly, or to any third party. Any distribution of the below information will result in corrective action from Apex Systems Vendor Management. MSA : Blanket Approval Received Client Letter : Will Provide"Candidate must be your W2 Employee : YesExclusive to Apex : NoFace to face interview required : NoCandidate must be local : YesCandidate must be authorized to work without sponsorship : : NoInterview times set : : NoType of project : Randstad @ Wal-Mart.comMaster Job Title : Branch Code :