What are the responsibilities and job description for the Performance Test Engineer position at Saxon Global?
Job Title: Implementation Specialist- Lead Performance Engineer
Onsite Requirement: Must Be local to Chicago/Bolingbrook, IL (Hybrid Chicago)
Must haves:
- Performance testing 8 years
- Neoload or LoadRunner (Neoload would be bullseye)
- Dynatrace
- WMS experience (Manhattan preferred)
- No sponsorship
Primary Responsibilities:
- Serve as a thought leader, providing guidance and motivation to the performance testing team while fostering strong cross-functional relationships to ensure a positive project experience for all stakeholders.
- Develop and implement strategies to assess and enhance the performance and scalability of various applications, including component-level, application-level, and end-to-end integrated performance testing scenarios.
- Oversee the creation and execution of performance test plans by defining test requirements, conditions, data strategies, acceptance criteria, and key assumptions.
- Execute tasks in alignment with the approved test plan and timeline, maintaining accurate documentation of relevant details.
- Design, develop, and maintain performance test scripts utilizing a range of performance testing tools such as LoadRunner, NeoLoad, CloudTest, and JMeter.
- Establish a robust data strategy, ensuring test data meets both quantity and quality requirements.
- Identify, analyze, and document performance-related issues encountered during testing, working collaboratively with the team to develop solutions and coordinate re-testing efforts. Ensure all issues are thoroughly recorded in the appropriate reporting systems.
- Lead the performance testing team while coordinating with business and IT partners to ensure timely and high-quality task delivery.
- Act as the primary liaison for performance testing efforts by developing and executing stakeholder engagement strategies that promote open communication and collaboration.
- Proactively identify, escalate, and manage performance-related risks through resolution.
- Play a critical role in ensuring systems remain prepared for peak holiday load demands throughout the year.
Additional Responsibilities:
- Analyze application performance using various workload models to diagnose concerns and implement necessary optimizations.
- Monitor and evaluate performance trends and patterns to drive improvements.
- Integrate performance engineering practices seamlessly within the software development lifecycle (SDLC).
- Contribute to the continuous improvement of performance testing methodologies, standards, and processes.
Qualifications & Skills Required:
- Bachelor’s degree in computer science, MIS/CIS, or equivalent professional experience.
- Expertise in performance testing with a hands-on approach, along with experience managing a globally distributed testing team.
- Minimum of 8 years of progressive experience in performance testing across waterfall, agile, and hybrid delivery models, using tools like LoadRunner, JMeter, NeoLoad, and CloudTest.
- Advanced proficiency in estimation, non-functional requirements (NFR) gathering, test planning, workload modeling, scenario design, test environment and data setup, execution, and defect management for complex end-to-end workflows.
- Strong background in performance testing across various technologies, including Java EE, .NET, SAP, Web Services, Microservices, SQL, No-SQL, Tibco, MQ, Docker, and Kubernetes.
- Experience with performance testing for both on-premises and cloud-based solutions (GCP, Azure, AWS).
- Solid understanding of performance engineering principles, along with the ability to define monitoring requirements and alert thresholds using APM tools such as Dynatrace and New Relic.
- Knowledge of DevOps methodologies and CI/CD pipelines.
- Strong analytical skills with the ability to perform root cause analysis, collaborate with stakeholders, and drive issue resolution in a timely manner.
- Proven ability to manage competing priorities under tight deadlines while maintaining high-quality deliverables across multiple projects.
- Results-driven mindset with strong attention to detail, problem-solving abilities, and excellent written and verbal communication skills.
- Performance testing experience within the retail industry, specifically in eCommerce, web/mobile platforms, order management, supply chain, and POS systems, is highly desirable.
- Willingness to provide support during off-hours, weekends, and peak business periods as needed.
- Minimal travel required for training and conferences.
