Please send Portfolio
Hybrid onsite : 1-2 Days onsite per week in Chicago, IL
Role : Senior UX Designer
Duration : 6 months with extension
Location : Chicago, IL
Interview : Video
Client : United Airlines
Rate : $70 / hr.
Visa : No H1B / CPT / OPT
Top 5 Skill sets
1. Strong UX.Com and App Experience
2. Experience with creating micro interactions
3. Innovative design approach
4. Strong accessibility experience
5. Strong communication and stakeholder management skills
Nice to have skills or certifications :
1. Masters in UX design
2. Accessibility standards
The Senior Designer - UX will help lead the design and definition as a key contributor to United's Core UX team, Travel MBT, responsible for integrating human-centered practices in unpacking and improving the digital customer experience across all stages of the travel journey. The Core UX team supports defining United's digital product strategy and providing the leadership to execute on that strategy with the help of a cross-functional mission-based teams. We're looking for an empathic, passionate curious designer who celebrates delivering high-quality solutions and thrives for innovation in a collaborative environment.
Responsibilities
PLAN & CONCEPT
- Visualize ideas using professional design tools as well as sticky notes, sketch boards, whiteboard markers or whatever tools are necessary to rapidly work through ideation and move to the next stage
- Initiate and respond to ideas for innovation / improvements based on research, analysis, and competitive reviews
- Identify user needs and business requirements
- Substantiate design approach with analysis & projections for improvements
DESIGN & REFINE
Ensure digital customer touch points become and remain consistent with United's user experience and brand standardsDevelop intuitive, usable, and engaging interactionsDrive the design of next generation, navigation schemes, patterns, components and templates across the company's products, insuring a consistent, appealing, and dynamic customer experience.Create low and high fidelity interactive prototypes adhering to a rapid, iterative and collaborative processWork with usability researchers to design test plans and iterate designs throughout user testing. Translate usability research findings into design improvements.DEFINE & COMMUNICATE
Create final design deliverables through appropriately detailed design specifications including : process flows, wireframes, storyboards, high and low fidelity mockups, red-lines and prototypesPresent design work to the user experience team, product team, and executives for review and feedbackCollaborate with cross-functional teams as well as the larger UX team and business partners throughout the design processCommunicate harmoniously with multiple stakeholders to synthesize, review design project progress, and incorporate feedback appropriately with a user-centered focusDuring implementation phase respond to day-to-day questions from developers, product managers & project managersWork with QA to identify, document, and verify bug fixesProvide guidance and mentor junior designersEducation / Certification
BA / BS or equivalent work experience requiredKnowledge / Skills
Solid grasp of web design principles and a good understanding of front-end web technologies requiredExcellent understanding of user experience design for the Web, mobile, and touch devices requiredAbility to coordinate, prioritize, and accomplish multiple tasks in a fast-paced atmosphere with minimal supervision requiredExperience in writing detailed design specifications (IA, work flow, page functionality and layout, etc.), which technology developers use to build the product requiredMust be a self-starter that can create schedules and define scope of work even when there are no clear requirements and direction requiredStrong ability to communicate your design, defend your design decisions, and respond quickly to business needs requiredProven ability to set the design direction for your projects and to collaborate with other designers working in the space requiredA team player who can easily adapt in a rapidly changing environment requiredExperience
5 years professional UX design experience required8 years professional UX design experience preferred
Salary : $70
