Demo

SFMC Technical Product Owner

Saxon Global
Jersey, NJ Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/31/2025

Duration : 6 month

Location : 100% REMOTE

Start Date : ASAP

Overview of the role :

  • Looking marketing cloud developer - technical product owner.

Overseas marketing technology and CRM, relationships at the brand level, sets the strategy on the biz side. He can recommend to other groups (brand side needs a TPO as well).

Functional technical product owner

  • Current TPO cannot articulate and communicate around the Product (Salesforce Marketing Cloud)
  • Identify an issue - using SF Marketing Cloud to use - capability or tool. Ie - built out capabilities in the tool, have a recruiter
  • What does the team do : ?

    Overseas marketing technology and CRM, relationships at the brand level, sets the strategy on the biz side.

    What is the project :

    Salesforce Marketing Cloud capabilities and roll out to the North American group - already built out globally, they are gaining use of the platform.

    What will be the CE's day to day :

  • Identify an issue - using SF Marketing Cloud to use - capability or tool. Ie - built out capabilities in the tool.
  • Take issue or challenge and explain to stakeholders or users of platform how to correct or configure in order to gain functionality of module or capability in the tool.
  • What are the must have's :

  • 3 years of experience inside of Salesforce Marketing Cloud in a technical capacity
  • Knowledge of Interaction Studio, Datorama, Salesforce CDP, and other Marketing Cloud related applications
  • Familiarity with Salesforce Core (Sales Cloud, Service Cloud, and others)
  • Ability to communicate, identify challenges / issues with platform and explain to business side and technical resources in org.
  • What are the nice to have's :

  • Any SFMC certs
  • The Technical Consult acts as an advocate and technical representative / liaison between the client, managers, 3rd party partners, and development teams. This person will be focused on applying a deep understanding of our client's program into the translation of translating technical and business needs to respective recipients, with a focus on overall architecture, cohesion, communication, and organization of the work on the client's account. This person will also be the communication hub for technical knowledge.

    Responsibilities :

  • Advocate best practices to client / internal team around all technical aspects of the account / client engagement
  • Aggregating requirements in a technically astute manner utilizing inputs from the manager and technical teams, as well as a deep understanding of the technical components of the program
  • Documenting technical requirements, and obtaining estimates for completion
  • Ensuring work across the team is aligned to meet expectations for deliverables
  • Answering requirements questions raised by the team and updating documentation accordingly
  • Removing impediments or guiding the team to remove impediments by involving the right personnel
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged
  • Facilitating discussion, decision making, and conflict resolution
  • Assisting with internal and external communication, improving transparency, and radiating information
  • Point of Contact with related 3rd party partners to ensure transparency and efficiencies in all technical needs
  • Qualifications

  • 7 years of relevant experience
  • 3 years of experience inside of Salesforce Marketing Cloud in a technical capacity
  • Knowledge of Interaction Studio, Datorama, Salesforce CDP, and other Marketing Cloud related applications
  • Familiarity with Salesforce Core (Sales Cloud, Service Cloud, and others)
  • Sound knowledge of documentation procedures, programming procedures / methods, and program flow charts
  • Expert knowledge of System Analysis and Workflow Management
  • Ability to understand complex database systems
  • Excellent organizational & time-management skills with the ability to handle multiple tasks
  • Ability to work with diverse group of professionals in close cooperation
  • Excellent written and verbal communication skills
  • Ability to explain business and technical requirements to 'non-technical' team members
  • Responsive to questions, concerns and requests
  • Excellent problem-solving skills. Ability to identify new, different ways to use our existing technology and processes, and also how to leverage new tools and technology
  • Demonstrated ability to think critically and creatively to develop innovative solutions
  • Strong analytical skills with the ability to analyze data sets to determine trends, establish strategies, and make decisions
  • Required Skills : Sales Force Marketing cloud experience is a MUST Sales Force Certified Must have been a product owner / developer type of roles within Sales Force

    Basic Qualification :

    Additional Skills :

    Background Check : Yes

    Drug Screen : Yes

    Notes :

    Selling points for candidate :

    Project Verification Info :

    Candidate must be your W2 Employee : No

    Exclusive to Apex : No

    Face to face interview required : No

    Candidate must be local : No

    Candidate must be authorized to work without sponsorship : Yes

    Interview times set : Yes

    Type of project : Architecture / Design

    Master Job Title : Architect : Apps (Other)

    Branch Code : New Jersey

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