Technical Engineer

Essential Job Functions

• Perform Integration Engineering functions including but not limited to :

MQ Administration, File Transfer Administration

• Fulfill service requests
• Diagnose root cause issues
• Develop Monitoring Dashboards
• Design, develop, and implement integrations based on user feedback.
• Analyze support data and trends to reduce time and money spent towards support activities.
• Analyze security and compliance issues and be able to remediate.
• Troubleshoot production issues and coordinate with the development team to streamline code deployment.
• Implement automation tools and frameworks (CI / CD pipelines).
• Collaborate with team members to improve the company's engineering tools, systems and procedures, and data security.
• Deliver quality customer service and resolve end-user issues in a timely manner.